Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 72 reviews)); "Great benefit package" ((in 47 reviews)); "Good team in Galway" ((in 38 reviews)); "Great community and colleagues" ((in 35 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 46 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "CEO is aggressive about RTO when many teams have been successfully working remote." ((in 7 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Skip to content Skip to footer

Notifications

Diligent

Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

853 reviews

3.0

May 23, 2025

Good

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Work Culture Benefits & Pay

Cons

Internal Politics HR's weird entry into the Team

5.0

May 19, 2025

A thriving company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Its really american, a thriving company that treats its employees good.

Cons

Lack of Responsibility and structure

2.0

May 19, 2025

Taking the right steps..... but......

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have nailed their products in terms of innovation and leaving their competitors behind in terms of functionality and quality. Starting to realise that they can no longer charge clients what they want or have high PI. Improving service is starting to be felt by customers.

Cons

To invest in the above and improve ebitda, they have cut things beyond the squealing point. Second-line support teams are under-resourced, non-responsive and try to pass to others as quickly as possible. The CSMs look jaded and demoralised. Sales keep having our commission structures manipulated to reduce our earning potential and can no longer rely on working with the CSMs who are no longer incentivised to support us.

Viewing 139 - 141 of 853 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II