Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 65 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Team is great, that's it" ((in 41 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "Inconsistent career progression." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (854 reviews)

Ratings by demographic groups

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Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

5.0

Feb 7, 2025

Dust is Settling, Diamond is Showing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Recent restructuring into business units with executive leadership as GM's with skin in the game to oversee operations was a bold and much-needed move. Accountability is showing, and it's a good look.

Cons

Headcount and enablement is a challenge, but that's common to most organizations today.

Diligent Response

1y

Thank you for your thoughtful feedback (and so happy you have stayed with us for more than 20 years)! We’re thrilled to hear that you’re seeing the positive changes as we continue to evolve and focus on accountability and operations. We recognize the importance of clear communication, staying aligned with our product and customer needs, and ensuring employees are motivated and rewarded for their efforts. Thank you, for your valuable insights as we continue this journey and work to fine-tune our processes to drive greater success. We’ll keep pushing forward, and we look forward to even more growth and achievements together!

2.0

Jan 15, 2025

No AE/sales training…keep looking if this is your career goal

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Middle management are good people

Cons

They have no interested in training existing employees and would rather hire externally/pick favorites.

Diligent Response

1y

Thank you for your feedback. We're glad to hear that you recognize the dedication of our middle management team. We understand the importance of investing in employee development and creating clear pathways for growth. Your suggestions regarding promotion guidelines, metrics, and additional training for SDRs and sales roles are valuable, and we’ll take them into consideration as we evaluate and enhance our training programs. If you have more specific ideas or experiences you’d like to share, we’d love to hear them to help us improve further. Please feel free to contact us at HRConfidential@diligent.com.

3.0

Oct 15, 2024

Regional Sales Director

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

The base pay was competitive

Cons

Seemed like there was high turnover on the sales teams

Diligent Response

1y

Thank you for sharing your feedback about your experience at Diligent. We recognize that employee retention is crucial for success, and as such, we are committed to creating a positive and supportive work environment where employees feel valued and have opportunities for growth. We are continually evaluating our programs and initiatives to ensure we are meeting the needs of our teams. We encourage you to share any specific insights or suggestions you may have by reaching out to hrconfidential@diligent.com. Your feedback is valuable as we strive to make Diligent a great place to work. We wish you the best in your future endeavors.

Viewing 163 - 165 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

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Dust is Settling, Diamond is Showing

No AE/sales training…keep looking if this is your career goal

Regional Sales Director

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