Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 65 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Team is great, that's it" ((in 41 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "Inconsistent career progression." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (854 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

5.0

Sep 20, 2023

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The first thing I noticed when I joined Diligent was how nice everyone is! Not only that but everyone is committed to doing the right thing and supporting each other. We have a real team mentality and that pays off. Leadership had always been very approachable to me and I have always felt comfortable going to my manager, or more senior people, to discuss career opportunities and challenges. The company has big ambitions which means big opportunity. We’re constantly growing and changing which is a environment I enjoy.

Cons

We went through a hard and fast hiring period - some of those hires did not align with company culture and we have lost a lot of the culture that makes us Diligent Consistency across job titles - the level of responsibility from one manager or director greatly varies from the next Pay rises around promotions are not good

3.0

Aug 19, 2023

Good product suite

Vice president

Recommend

CEO approval

Business Outlook

Pros

Good name recognition and capabilities for the core Diligent products.

Cons

Multiple recent acquisitions have caused the focus to be on integrating the product suite.

3.0

Feb 20, 2023

Steele division

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good coworker. Relaxed work. Not much else

Cons

Chaotic. Challenging clients. Legacy code. Poor senior leadership. Urge to outsource undermined onshore.

Diligent Response

3y

Thank you for taking the time to share your review. Our people are smart, talented and great to work with, and we’re glad to hear that you enjoyed your relationships with your colleagues. As for your other feedback, we’re sorry to hear the negative aspects of your experience, as they are not aligned with the healthy, positive environment we want to create for each of our team members. We’re committed to bringing best-in-class products to market, and we are working hard to innovate and improve our offerings while supporting our teams to deliver what our clients need. We don’t always get it right, but we’re laser-focused on continuing to grow and improve. Thank you for your feedback and your hard work at Diligent. We will take your feedback into consideration, and we wish you the best of luck in your future endeavors! - Avigail Dadone, Chief People Officer

Viewing 172 - 174 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

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Great place to work

Good product suite

Steele division

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