Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 65 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Team is great, that's it" ((in 41 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "Inconsistent career progression." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

854 reviews

1.0

Feb 1, 2025

Deteriorating work culture

Sr manager

Recommend

CEO approval

Business Outlook

Pros

Office cab, canteen food, hybrid work model

Cons

1) yelling, and insulting hardworking employees by top management 2) No support or appreciation when managing old and broken products 3) Partiality/Support for Favored Individuals and Language Communities

Diligent Response

1y

Thank you for taking the time to share your candid feedback. We’re glad to hear that you appreciate aspects of our workplace, such as the office cab, canteen food, and the hybrid work model. At the same time, we are genuinely concerned by your observations regarding management communication, support for product management challenges, and perceived partiality. We take these concerns very seriously. Our aim is to cultivate an environment where every employee feels respected, supported, and valued. Your feedback will be shared with the relevant teams, and we are actively reviewing our practices to ensure that all team members receive the support and recognition they deserve. We are committed to continuous improvement and to addressing these issues with the urgency they require. If you feel comfortable, please consider reaching out directly to our HR team, at hrconfidential@diligent.com, so we can learn more about your experiences and work collaboratively on solutions. Thank you again for your input.

5.0

Jan 30, 2025

Good place to work

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Good work culture and growth opportunities

Cons

There is nothing to say

Diligent Response

1y

Thank you for your positive review! We're thrilled you enjoyed the work culture and growth opportunities. Wishing you all the best in your future endeavors!

4.0

Jan 24, 2025

Growing Pains

Rvp sales development

Recommend

CEO approval

Business Outlook

Pros

Great company with solid leadership.

Cons

Growing pains through acquisitions which yielded at times confusion on who was doing what.

Diligent Response

1y

Thank you for sharing your feedback! We're glad to hear that you value our leadership and the overall company experience. We recognize that growing through acquisitions can bring some challenges, including confusion around roles. We are actively working to improve clarity and communication to ensure smoother transitions as we continue to grow, and appreciate your input!

Viewing 196 - 198 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

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