Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 65 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Team is great, that's it" ((in 41 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "Inconsistent career progression." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(853 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (853 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews

3.0

Nov 14, 2024

What to say

Customer support specialist (bilingual french)

Recommend

CEO approval

Business Outlook

Pros

Work from Home Autonomy in dealing with calls and emails

Cons

Staffing levels are far too low Staff turnover Too many cowboys not ebnough Indians

Diligent Response

1y

Thank you for sharing your feedback regarding staffing levels and staff turnover. We are actively recruiting for open positions and implementing new strategies to improve employee retention, such as enhancing our compensation and benefits package, investing in people management development programs, and offering expanded learning and development opportunities through our dedicated platform, Compass. We value your input and encourage you to share any specific suggestions or concerns with your manager or HR partner. You can also reach out confidentially to hrconfidential@diligent.com. Your feedback is invaluable as we continually strive to improve the employee experience—thanks for taking the time.

4.0

Nov 13, 2024

Going through a lot of changes

Manager

Recommend

CEO approval

Business Outlook

Pros

It is great to work with energetic, intelligent, and amazing people.

Cons

High turnover has been an issue since the acquisition. We lost a lot of great people. Product development has been bit of a mess as the new management wants to add so many new features.

Diligent Response

1y

Thank you for sharing your thoughts about your experience at Diligent. It's great to hear that you value your colleagues and enjoy working with such a talented team. We acknowledge your comments about turnover and product development challenges. Integrating acquired companies and teams can be complex, and we are actively working to improve processes and communication across all departments. We appreciate your feedback and will take it into consideration as we move forward. We wish you continued success at Diligent and encourage you to share any further feedback or suggestions with your manager, HR business partner, or a member of the Executive Leadership Team.

5.0

Nov 13, 2024

Results driven culture

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good teams, work hard, wants everyone to get along

Cons

KPIs became a lot harder during my time there

Diligent Response

1y

Thank you for sharing your positive experience at Diligent! We're glad to hear you enjoyed working with our teams and appreciated the collaborative environment. We understand your comment about KPIs becoming more challenging. We regularly review our performance metrics to ensure they are aligned with business goals and remain fair and achievable. We wish you continued success and encourage you to share any further feedback or suggestions with your manager, HR business partner, or a member of the Executive Leadership Team. You can also reach out confidentially to hrconfidential@diligent.com. Thanks again!

Viewing 223 - 225 of 853 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

What to say

Going through a lot of changes

Results driven culture

Jobs at Diligent

Diligent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Diligent reviews FAQs

Jobs at Diligent