Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 65 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Team is great, that's it" ((in 41 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "Inconsistent career progression." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (854 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

5.0

Nov 13, 2024

Results driven culture

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good teams, work hard, wants everyone to get along

Cons

KPIs became a lot harder during my time there

Diligent Response

1y

Thank you for sharing your positive experience at Diligent! We're glad to hear you enjoyed working with our teams and appreciated the collaborative environment. We understand your comment about KPIs becoming more challenging. We regularly review our performance metrics to ensure they are aligned with business goals and remain fair and achievable. We wish you continued success and encourage you to share any further feedback or suggestions with your manager, HR business partner, or a member of the Executive Leadership Team. You can also reach out confidentially to hrconfidential@diligent.com. Thanks again!

4.0

Nov 10, 2024

Good place to work at

People manager

Recommend

CEO approval

Business Outlook

Pros

Depens on pillar mainly. I would highlight the daily challenges. Interesring problems.

Cons

Sometimes the comms are not best. Again depending on your role/pillar 8 hours might just enough to squize your duty within. Can be stresful as deadlines are getting closer.

Diligent Response

1y

Thank you for the positive feedback! We're pleased you appreciate the challenging and interesting work at Diligent. We understand your point about communication and workload. We are always working to improve internal communications and ensure our employees have the resources and support they need to manage their time effectively. We wish you continued success with your career at Diligent and encourage you to share any specific feedback or suggestions with your manager, HR business partner, or a member of the Executive Leadership Team.

5.0

Nov 8, 2024

I love my job!

Learning systems administrator

Recommend

CEO approval

Business Outlook

Pros

Culture, excitement, inspired, flexibility, and great benefits

Cons

The restructure is taking longer than expected and lack of communication around it.

Diligent Response

1y

Thank you for the fantastic review! We're thrilled to hear you're enjoying your experience at Diligent and appreciate the culture, excitement, flexibility, and benefits. We understand your comment about the restructuring and communication. We are working diligently to complete the process as smoothly and efficiently as possible and appreciate your patience. We are always open to feedback and encourage you to share any specific suggestions with your manager, HR business partner, or a member of the Executive Leadership Team. You can also reach out confidentially to hrconfidential@diligent.com. Thanks again!

Viewing 226 - 228 of 854 Reviews

Jobs at Diligent

Senior Manager, Marketing Operations — Systems and Automation

Senior Manager, Marketing Operations — Systems and Automation

Vice President, Product Management

Customer Success Manager II

Diligent

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