Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Nov 4, 2018

Great people

Recommend
CEO approval
Business Outlook

Pros

Great employee's but little time to get to know anyone. You have to build a client base, and market yourself in order to meet very high sales quotas. Management has very high standards for the store, and is willing to jump right in and work with you. The store is merchandised beautifully from the associates. Recently they hired a merchandise manager, but the associates did a fantastic job way before the merchandiser came in.

Cons

Sales quotas are almost unobtainable, unless you work during your off time to market yourself. The store is like a swinging door, with great qualified associates that are fired because they can't meet the sales goals. People who worked their years are fired over their SPH not being met. You have to handle markdowns, floor moves, shipments, reworking the new merchandise into the floor, and provide 5 star service, all while standing in high heels up to 10 hours a day. Very stressful conditions, constant changes in policies to suit managers need. Basically no life outside of Dillards.

3.0
May 26, 2018

It's a shame...

Recommend
CEO approval
Business Outlook

Pros

Decent pay, nice discount, reasonable store hours

Cons

Unrealistic expectations, entirely too many hours, no training, poor communication, unprofessional management, very unorganized

Viewing 34 - 36 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.