Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was great Hours were great Good management in my store, and great support from corporate for my department

Cons

As with any salary job, you'll work over 40 hours at time without any overtime.

3.0
Mar 11, 2026

The good, bad, and ugly

Recommend
CEO approval
Business Outlook

Pros

Consistent hours Pretty decent hourly pay

Cons

Inconsistent scheduling Toxic work environment Managers don’t know how to manage Full of gossip and drama Inconvenient open to close hours

5.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, fun coworkers, lots of different events going on -always, team work is very present in our store (most people at least), managers are helpful if you have a question, I love it here. Great pay! Love the clientele program and marketing binders

Cons

Better beginner training would be good especially for the selling business manager position, more knowledge about certain brands, and/or visuals including floor plans. Our store doesn’t have a visual manager and sometimes it’s hard to do all by yourself. Having to get credit cards is really hard in certain departments, I understand it’s a necessity, but maybe don’t be so hard on the people who can’t get them, if they’re accelerating at something else- like utilizing connect and reaching out to customers.

Viewing 67 - 69 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.