Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 286 reviews)); "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." ((in 220 reviews)); "The paid and benefits are good." ((in 191 reviews)); "STarting pay was good but quickly can change" ((in 145 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 81 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 876 reviews)); "Managers are rude and lazy" ((in 353 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 226 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 182 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 167 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Mar 11, 2026

Torn between loving the job but not so much the corporation

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Amazing customers, fast paced, always somthing to do, I’ve had good experiences with upper management

Cons

Horrific experiences with department managers, so much gossip and pinning employees against each other BY MANAGEMENT, absolutely no work life balance, write ups for not signing enough people up for credit cards

3.0

Mar 3, 2026

Dillards dock worker

Dock worker

Recommend

CEO approval

Business Outlook

Pros

Steady hourly pay. Physical, active work. Clear, routine tasks. Less customer interaction..

Cons

Physically demanding. Repetitive tasks. Potential for variable scheduling. Workload tied to store deliveries/seasonal peaks. Limited pay growth compared to specialized roles.

3.0

Mar 2, 2026

Good commission

Sales associate

Recommend

CEO approval

Business Outlook

Pros

High earning potential because of commission (in some departments)

Cons

May be overworked and in some departments it could be toxic

Viewing 70 - 72 of 8,359 Reviews

Top companies for "Compensation and Benefits" near you

lululemon

4.0★Compensation & Benefits

adidas

3.8★Compensation & Benefits

Levi Strauss

3.7★Compensation & Benefits

Coach

3.6★Compensation & Benefits

Jobs at Dillard's

Retail Store Associate

Dock And Housekeeping

Dock And Housekeeping

Dillard's

Dillard's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Torn between loving the job but not so much the corporation

Dillards dock worker

Good commission

Top companies for "Compensation and Benefits" near you

Jobs at Dillard's