Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Feb 26, 2026

Not ideal

Recommend
CEO approval
Business Outlook

Pros

Large company Flat structure Access to opportunity

Cons

Stiff culture Resistance to change Toxic environment

1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Never made the sales goals and signing up shoppers on credit cards...about to lose job .so moved on.

Cons

Never happy!!! Hire the wrong people...people who are on their phones while Imam busting my back! Work with customer to come back and coworker took my $1000 sale. That person saw me working with customer. Who needs that crap!!!

3.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great start to career, consistent, alongside being a reputable retailer. There are great career mentors here.

Cons

Old Systems and Ways of Management. Very stuck in ways and certain teams have very high turnover. Management struggles to be helpful and feels left behind. Get moved around left and right a lot instead of up.

Viewing 73 - 75 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.