Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Apr 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Discounts, easy job, some good people work there, get to see the latest fashion trends. Working at the mall, working with customers.

Cons

Lack of hours, the store closed. The commute was annoying sometimes. Lack of hours, inventory duty, some of the people that worked there were not friendly.

1.0
Apr 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Discounts Personal relationships with customers Great customer service staff Great place to learn how to work well with others Great way to start out learning the in's and out's of retail

Cons

Lack of respect by upper management Poor treatment of Assistant and Area sales managers Lack of new hire trainings Hours Not standing behind store policies Not cracking down on repeat returner's Pay cuts SPH Over pushing the not opening credit cards No thanking for a job well done or acknowledgement when a customer sends in a customer comment card. Selective picking of advancement in company Child like treatment of employee's by upper management Not promoting teamwork among departments

1.0
Apr 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Good Discount. Flexible Hours. Fun clothes

Cons

Stupid management. Very bureacratic. Too many ridiculous rules and time spent enforcing rules. I was sick a lot and this is the reason they didn't want to give me a promotion. I can't help that I was sick and hospitalized. There were days I came into work where I was so unhealthy I don't even know how I made it through the days. By the time I recovered from what was going on, my reputation was tainted and no matter what I did management believed I was undependable.

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Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.