Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Mar 29, 2010
Recommend
CEO approval
Business Outlook

Pros

The store itself is a pleasant environment to work in. Employees get a 25% discount. Employees are friendly for the most part.

Cons

Sale's goals are unrealistic making It easy to get a pay cut. Employees are degraded if credit appications aren't gotten. Management has obvious favorites. Work schedules are always last minute.

3.0
Mar 28, 2010

Not so bad.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours are flexible and most of the other employes where nice to work with. Store was always clean and customers usually friendly.

Cons

Many hours on your feet! Pressure to become an overly pushy salesperson which does not work on all types of customers. Some customers had rather look around at the counter for a bit without having you breathing down their neck the entire time.

1.0
Mar 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Only thing good was occasionally getting free merchandise.

Cons

Sales Goal -They would give you unrealistic sales goals to reach. Pay cut - When you don't make your sales goal, you would get a PAY CUT! Because of the risk of getting a pay cut, the sales associates are extremely competitive to make sales. HORRIBLE NEGATIVE MANAGEMENT - The management belittles their employees, their extremely negative and not encouraging in the least bit. If there is ever an issue where management is needed, good luck finding them. They never answer their pages and are nowhere to be found in the store. Favoritism - doesn't matter is a sales associate is not preforming other tasks assigned (stock, merchandising, etc.) as long as they're making their sales goal, they will not get in trouble. When I walked there I saw an employee sleeping in the stock room, when I informed management about this, they did nothing to discipline this employee and said "It's not a big deal, he's making his sales goals." Too laid back dress code - The management was too laid back in letting employees look like they were A.Going to the club w/ too much skin exposure or B. Just got out of bed.

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Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.