Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Feb 10, 2010

you decide

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyday is different, the people I work directly with are nice and understanding. The vendors are great people and easy to work with.

Cons

No room for growth, no positive reinforcement, lack of respect, no human resources, bad work schedules, strict vacation regulations, bad corporate culture

2.0
Feb 10, 2010

Dillards sucks I wouldnt wish this job on anyone.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commission only if you work in shoes. but the goals were set to high. They set you up to fail. The discount. My old manager before he quit.

Cons

mostly everything. They would lock you in the store after 6 you couldnt go out to your car or anything. Management watches the employees more then the customers. you had to have permission to do anything no freedom what so ever. you werent allowed a break on sundays even though it was a 6hr shift. they dont let you know when theres going to be sales so you have to get the floor changed around in a rush when you come in, in the morning while helping customers and or doing stock, there was no stock team we did everything! No house keeping team either or asst managers. Greedy company! the dock workers did everything we didnt do for little pay. If you didnt make your sales goals you would get pay cuts.

5.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

A great company to work for if you are sales driven. You must meet your quota in order to keep your pay or obtain raises. I worked there for over 5 years and loved it.

Cons

Pay cuts. While I only had one pay cut during my time at Dillards, I watched many struggle unable to pay their bills. When you do make your sales quota and during seasonal months, your sales per hour goal is raised.

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Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.