Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
avatar

Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Mar 5, 2011

dillards

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

job is clear and easy to learn and to perform. expectations are clearly defined and explained to you when hired.

Cons

I think that the pay for managers is below the average compared with the pay for most smaller retail stores.

3.0
Feb 24, 2011

Too much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and environment. Great working with customers one on one and a pleasure during the back to school season and holidays.

Cons

More worried about quotas than customer service. Employees fighting for sales in front of the customers. It was just a bad experience and I saw no point in a quota that had no commission opportunity. The two words are often a package.

Viewing 8311 - 8313 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.