Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Good discount, decent pay for job

Cons

SPH needs changed, sales are down over all and some people who do the actual work lose out on sales and end up with pay cuts. It leads you to be cut throat to get sales that upset other workers. You live with these people and it doesnt matter how hard you work all that matters is how much you sell. Customers dont want a credit card charging 22% interest and should not be a requirement to keep your job. If you work hard and do a good job trying to take care of customers then that should be enough to keep your job and receive raises.

2.0
Jan 11, 2011

Learned a lot, did not enjoy it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learned a lot of valuable information about retail and management and about what I can see myself doing as a career.

Cons

Unfortunately I did not like the way that the employees were viewed and treated by management and by each other.

4.0
Dec 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is good for part time retail, I like my co-workers, employee discount on everything, reasonable holiday hours, get to see all the latest styles, not the worst place in the world to work!

Cons

Way too much turnover in management... I've had seven managers in less than 4 years. The system of Sales Per Hour doesn't incentivize employees to help customers as much as it makes employees act outrageously to ring up a sale, and sometimes in front of customers.

Viewing 8314 - 8316 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.