Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (337) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (69) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 294 reviews)); "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." ((in 218 reviews)); "There are good benefits with 401k health benefits and a 25 per cent discount in the store." ((in 195 reviews)); "STarting pay was good but quickly can change" ((in 144 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 87 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 894 reviews)); "Managers are rude and lazy" ((in 345 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 225 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 179 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 169 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

Skip to content Skip to footer

Notifications

Dillard's

Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.6

Culture & values

2.4

Work/Life balance

2.4

Senior management

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jun 8, 2021

Toxic Environment

Advertising

Recommend

CEO approval

Business Outlook

Pros

The discount was OK, only like 20 or 30%

Cons

Always worked over 40 hours a week, and had to stay late on Friday evenings. Management is never clear on their expectations or what they want. Other departments are always trying to undermine you. Poor leadership. Lack of camaraderie. Be prepared to be judged. Don't take a sick day unless you want to be blacklisted. Only 2 weeks off per year. Poor health benefits. Other insane office politics rules.

4.0

Jun 4, 2021

Great Coworkers, Fine Management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Everyone at Dillard’s is very friendly, and the job isn’t very physically demanding. The pay is really good for the amount of work you do.

Cons

The store manager is great, but some of the department heads are absolutely awful. People can be a little catty and competitive (especially when it comes to sales). Workplace gossip runs rampant. Some departments have crazy turn over rates.

1.0

Apr 28, 2021

Treacherous Employer

Buyer

Recommend

CEO approval

Business Outlook

Pros

Employee discount and good pay

Cons

This is an extremely toxic work environment

Viewing 136 - 138 of 8,361 Reviews

Top companies for "Compensation and Benefits" near you

lululemon

4.0★Compensation & Benefits

Levi Strauss

3.7★Compensation & Benefits

Coach

3.6★Compensation & Benefits

Aritzia

3.6★Compensation & Benefits

Jobs at Dillard's

Dock And Housekeeping

Dock And Housekeeping

Dock And Housekeeping

Dock And Housekeeping

Dock And Housekeeping