Technology Department Needs an Overhaul
Pros
The business itself is healthy, even after a very tumultuous and precarious year (pandemic, 2020-2021).
Cons
The IT leadership team is comprised of ineffective managers, most of whom have been employees at DFA for many years. They’ve grown roots and now refuse to budge. They place themselves above anything else and never seem to hold themselves accountable for fostering secrecy and narcissism instead of creativity and cohesion. Also, be ready for some really frustrating discussions about tech advancements...they continue to think and operate within the year 2010. Although, if you can speak in modern catch phrases, key terms and acronyms and you also know Agile terminology, you’ll do well here even if you can’t put it into practice. Don’t worry, the IT steering committee will never notice. Your shortcomings will be obscured by layers of misinformation and confusion for years, during which time you’ll be promoted. The gaps you leave will then become someone else’s problem. Speaking of confusion, they continue hiring more IT project managers but can’t seem to establish real synergy. Lots of short-lived pats on the back when things happen to go well and weeks/months-worth of finger-pointing and hushed conversations when things fail. As a result, the latter has created an atmosphere of gross stagnation where there is absolutely no propensity and no appetite for sweeping change. Using a very traditional and top-heavy management structure, the Technology department lacks the flexibility needed to be ultra-responsive to business needs. There are just way too many personal agendas in the way.