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      Directive

      Engaged Employer

      Directive reviews

      2.8

      33% would recommend to a friend

      (151 total reviews)
      avatar

      Garrett Mehrguth

      36% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Directive has an employee rating of 2.8 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Directive employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      151 reviews
      1.0
      Mar 4, 2020

      POOR WORK-LIFE BALANCE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      office snacks and that's about it!

      Cons

      Working longer hours, handling too many clients, CEO thinks he is God.

      avatar
      Directive Response
      5y
      We got spammed by one star reviews between February-March of 2020. Glassdoor removed over 10 negative reviews with the same feedback and writing style as this during this period. Unfortunately, they would not remove them all. With this being said, we always have room to grow here at Directive and we take feedback very seriously. I actually responded to the first few before realizing what was happening. I would never blow off someone's review/feedback as "spam", but it's important to me that you know the truth as you are evaluating our culture. We are fully committed to listening to your voice and we hope you choose Directive as the next step in your journey. - Garrett
      1.0
      Feb 20, 2020

      The churn rate of employees and clients speaks for itself

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am just happy that I had an amazing Director. Although over worked and seemed tired all the time, he was understanding and a good guy.

      Cons

      So the best way to describe Directive is Lord of the Flies. It is inexperienced kids trying to run a business. There are changes to the rules about every other week. It is inconsistent and the changes don’t last long. Examples: each department was suppose to decide on an idea every week, scrapped after a few weeks, post client leaving meeting, scrapped, time tracking for clients, no one kept up with it and Directors didn’t care, scrapped, skill pyramid for individual improvements, no one has time for it scrapped... it is getting redundant but I can keep going. Which takes me to my next point, everyone is over worked. Nothing innovative or “growing” happens because everyone is drowning with client work. This all starts from the top. If the CEO was able to work you 24/7, he would. You can see the stress trickledown to lower levels of management. Regards to the massive workloads, this is also a race to see how long the client takes to realize that Directive doesn’t provide anything special and they could take the process in house for fraction of the cost. Takes on average about a year for both the client and the employee to realize that Directive isn’t worth it. Also the CEO set a “soft cap” at 3 weeks for unlimited PTO which he made sure to emphasize that if you are at the start of your career you should stick to one week. It’s just another way to save money to not payout people for their PTO when they inevitably leave.

      avatar
      Directive Response
      6y
      Hi there, this is Garrett, the CEO - Thank you for the feedback. I think some of the areas you highlighted are definitely areas of growth. I wish you nothing but the best!
      1.0
      Feb 5, 2020

      Beware. Employees are asked to write good reviews.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Work with smart people. -Ability to work remotely.

      Cons

      -They are using the "burn-out" business model. Work people until they drop and replace them with others. -Is work-life balance even a thing? -Continuously add tasks to employees even if they are already overworked. -Give mandatory "homework" that you don't have time to complete during work hours. -No paid time off (Read other reviews on this subject). They advertise "unlimited PTO" which isn't true.

      avatar
      Directive Response
      6y
      Hi there! This is Garrett, the CEO here at Directive. I first wanted to say thanks for taking the time to leave a review. Feedback is a critical part in the process of improving and we welcome it. I hate that our culture communicated to you that we believe in burning people out. While we are not perfect, we are very conscience of each members capacity and want to ensure they can do the best possible work for their clients. I also fully hear your frustrations on additional tasks or "homework". Team member development is a big part of our culture and that can sometimes conflict with certain team members own professional objectives. I wanted to take a deep dive into your concerns regarding burnout and PTO though to make sure this was not a blindspot and if this was an area we could grow in. What I found shocked me and I definitely could have done a better job communicating it to you and the entire team. In 2019, the average team member took 13 days off and had 14 days of paid holiday. That is 27 total days off in 2019 (on average) across the entire team. Can we improve on our systems and approach to PTO so it becomes something that's even easier to take and better for all? Definitely, and I am committed to that in 2020. Thank you for your feedback! - Garrett
      Viewing 121 - 123 of 151 Reviews
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      ReviewsDirective reviews

      Glassdoor has 164 Directive reviews submitted anonymously by Directive employees. Read employee reviews and ratings on Glassdoor to decide if Directive is right for you.