Directive reviews

2.8

33% would recommend to a friend

(61 total reviews)
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Garrett Mehrguth

36% approve of CEO

30% positive business outlook

Reviews by job title

61 reviews

Reviews about "Culture"

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4.0
Dec 9, 2023
Recommend
CEO approval
Business Outlook

Pros

People were fun to work with and swag was often given. EOY bonus, medical benefits and EOY recharge were elite and by far some of the best I’ve had.

Cons

Processes constantly changing (to a point reporting was difficult), expecting the impossible to be done by certain time frames, worked on average 50-60hr/week for 2 years, favoritism with certain veterans

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Directive Response
2y
Thank you for this feedback. We’re happy to hear you enjoyed your coworkers in your time here.
2.0
Nov 20, 2023

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, cool clients (if you're into SaaS), nice colleagues except for several in senior leadership.

Cons

It's hard to know where to start. Every single negative review here is true. Some more incensed than others, but each one is based in fact. Working for this company is not worth the $ and senior leadership's (CEO) alleged 'personal' values are not reflected at all in management of the company. His toxicity as a person spreads to other senior leaders that might otherwise be kind and reasonable people, but are forced to stoop to his level to keep their jobs and stay in his good graces. I am not usually one to engage in things like this - I had my experience and moved on - but this culture is so beyond toxic I felt it my duty to warn others, both prospective employees and clients. I personally witnessed verbal abuse in company town halls and in more private circles. I'm talking truly shocking language and interactions. People are hired and fired at a whim if they no longer fit the constantly changing business plan or the new initiative of the month. My mental and physical health suffered greatly due to this company and I can say the same about colleagues (some that still work there) that I keep in touch with, although I do not purport to speak for them. I could go on with many, many examples, but that sums it up.

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Directive Response
2y
Thank you for your feedback about your experience working here. As a company, we like to innovate, and that creates change. In the last half of 2023, the changes made helped our team deliver better results for our customers and allowed the employees of Directive to be happier! A few of the changes made were: a reduced client travel requirement, a change to the QBRs we provide for clients, and the addition of a new service offering for a different size customer. To service our new customers, we hired new people to not overload our current employees working on other accounts. There is always room for improvement and we appreciate your feedback.
2.0
Nov 13, 2023

Best to avoid this company

Recommend
CEO approval
Business Outlook

Pros

Directive has a very talented team, you'll quickly gain experience and learn a lot.

Cons

Culture is toxic, expectations are off the charts, and this company will crush your soul. We churned through employees from top to bottom and pace is pushed so hard that you're ultimately cornered into working 70+ hours a week or you'll fall behind and be viewed as incapable of fulfilling your role. I've witnessed verbal abuse during my tenure, was personally berated both verbally and in writing, and had a direct report resign after an occurrence. At one point I reached out to an ex-colleague to say hi, only to receive a startling profanity-laced reply about the company (months after leaving). Intensity, power, and willingness to sacrifice work-life balance seem to be worn as a badge of honor. To the extent that "culture fit" during the hiring process was synonymous for whether a candidate would be able to handle such fiercely condescending behavior...alongside an onslaught of work. My experience goes substantially deeper, in looking back I'm just glad it's in the past. I recommend looking elsewhere, the grass is in fact green on the other side.

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Directive Response
2y
Thank you for your feedback. As a People Ops team, we never want to hear that someone was berated in the workplace, and would hope this would be brought to our attention. When working in a fast-paced environment with lofty goals in a virtual environment, it’s important to assume positive intent and when in doubt, wait a day and talk over Zoom to sort out any miscommunications.
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