Directive reviews

2.8

33% would recommend to a friend

(151 total reviews)
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Garrett Mehrguth

36% approve of CEO

30% positive business outlook

Directive has an employee rating of 2.8 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Directive employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

151 reviews
1.0
Nov 8, 2022

More cons than pros

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Autonomy and job growth is a huge plus. They have some great new benefits like free healthcare, unlimited PTO, and 401k matching. Directive has so much turnover of strategists and managers, you'll always have new faces to meet!

Cons

Processes and people change. Constantly and for the worse. When Garrett is not a fan of something or someone, you won't ever see it/them again, oftentimes without mention from leadership. You tend to find out when either you go to slack them and they are deactivated or when a client complains. There's little accountability from managers, Directors are too busy to give guidance and a huge burden is placed on strategists. Constant anxiety, little training and lack of respect from leadership. There is a very much sink or swim attitude here. OKRs are unachievable because we need to hit 100% of everything, leading to you feeling like a failure since you have to be perfect. Garrett shows little respect to employees and has to be quarantined from company-wide meetings because of his abrasive attitude. I've personally heard him call strategists as "lazy" and additional names that that probably shouldn't be spoken to ANYONE let alone folks that work so hard for you. Feedback is shunned and for a company that preaches transparency and people-first, they do the exact opposite.

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Directive Response
3y
​​Hello, Thank you so much for taking the time to share your feelings here. I'm so glad that you see value in some of the new benefits programs we've rolled out, and I hope they enrich your life in the ways we intended. I also agree that things change often at our company. I tend to view this as a positive, as we're constantly trying to improve and evolve. But I also understand that change can be tiresome. As I read all the Cons you've listed, the biggest thing that stands out to me is that you didn't feel enough psychological safety to share them with me or a member of the People Operations team in person. I hope that this message encourages you to seek me out and talk about your experience. I care about you, and I know all of the leadership team shares that feeling at Directive. - Mel Dale, Head of People Operations
1.0
Feb 5, 2020

Beware. Employees are asked to write good reviews.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work with smart people. -Ability to work remotely.

Cons

-They are using the "burn-out" business model. Work people until they drop and replace them with others. -Is work-life balance even a thing? -Continuously add tasks to employees even if they are already overworked. -Give mandatory "homework" that you don't have time to complete during work hours. -No paid time off (Read other reviews on this subject). They advertise "unlimited PTO" which isn't true.

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Directive Response
6y
Hi there! This is Garrett, the CEO here at Directive. I first wanted to say thanks for taking the time to leave a review. Feedback is a critical part in the process of improving and we welcome it. I hate that our culture communicated to you that we believe in burning people out. While we are not perfect, we are very conscience of each members capacity and want to ensure they can do the best possible work for their clients. I also fully hear your frustrations on additional tasks or "homework". Team member development is a big part of our culture and that can sometimes conflict with certain team members own professional objectives. I wanted to take a deep dive into your concerns regarding burnout and PTO though to make sure this was not a blindspot and if this was an area we could grow in. What I found shocked me and I definitely could have done a better job communicating it to you and the entire team. In 2019, the average team member took 13 days off and had 14 days of paid holiday. That is 27 total days off in 2019 (on average) across the entire team. Can we improve on our systems and approach to PTO so it becomes something that's even easier to take and better for all? Definitely, and I am committed to that in 2020. Thank you for your feedback! - Garrett
1.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Coworkers Unlimited Snacks Spacious office Remote option

Cons

Directive’s CEO and the marketing team loves to portray a false image of what Directive really is. All the positive reviews you’re reading are either written by employees who got asked to write a positive review by the CEO himself (or the marketing team) or it’s from recent hires who absolutely have no idea what they’re in for. Directive is an agency that preaches work-life-balance and a false sense of culture but here’s the simple truth: THERE IS NO WORK-LIFE-BALANCE HERE. You are constantly working longer than your 40hrs a week. You are constantly working on weekends. You are constantly stressed. Don’t believe the lies they’ll try to feed you. Employees are expected to do a consultant’s job while getting paid as a specialist. The only positive things to say are: The flexible work-hours (you can work from 7am-4pm, 8am-5pm, and 9am-6pm) and the ability to work remote. Anyway, if you’re kind enough to scroll down, you’ll find another negative review, where the CEO replies back spewing lies. This whole capacity model that Directive created is a joke. Don’t just throw in numbers and percentages to try to sound smart and manipulate your employees. We get it. You have a Masters. You created a capacity model without any contingency plan forgetting (or choosing not to) realize that certain accounts require more time than others. Instead, you boxed them all equally. The root problem with this company is the non-existent structure. Unfortunately, the CEO doesn’t (or refuses to) see how bad his employees are actually feeling. The people that don't see how big the structure issue is, are the ones that the CEO manipulated to believe that he really cares. If you really care CEO then why not listen to your employees? Don’t try to wiggle your way around their answers to YOUR questions. They are the ones working for you. Listen to them. At the end of the day, the Directors are also too scared to confront him about the true issues because the CEO wants PERFECT results at ALL cost. The Directors (especially one of them) does verbally bash your work on the one-on-one meetings that are suppose to be beneficial but instead your work if being called “stupid” and “dumb”. The lack of respect is REAL here. Also, because of the lack of structure, the unlimited-PTO is a laughable matter. You are expected to work ahead of time before taking your vacation. Truth is, you will REALLY have to work 80hrs one week in order to take one week off. The only employees who can actually benefit out of the unlimited-PTO without stressing beforehand are the Directors, Leads, and Account Managers. Because yes, this is a place where favoritism exists. Also, the whole mandatory blog post all employees need to write each quarter. Another laughable matter. Most of the blog posts written ended up being published on Directive’s site instead of the reputable publications the CEO mentioned. The compensation that started to take place not so long ago is only based off the approval of the post. So, there is no guarantee you’ll ever see that money. Also, if the blog posts are being published on Directive’s blog, how exactly does that help our careers? Only a handful (from the favorites) got published on MOZ, G2Crowd, and Semrush. At the end of the day, the main goal is to increase Directive’s organic traffic. No matter how much they make you feel like you can bring issues up, when you do, they understand and agree with you but they end up not changing anything. Why? Because the CEO is too eager to grow and get his business somewhere. At this point, just be honest. Either say you want to grow and it’ll cause structure issues and workload issues or don’t say anything at all. Be truthful and stop selling your lies in office hours. Long story short: To those curious about working here because their social media accounts look SO fun, please do yourself a favor and RUN. Don’t apply to this place if you care about work-life-balance, your health, and your mental state.

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Directive Response
7y
Hi there, this is Garrett the CEO here at Directive. Thank you for the feedback! I think it's important to clear the air on a couple of things: 1. The marketing team here is awesome and they do a great job of capturing the essence of Directive from the overwhelming majority of its staff. It’s really special to see how the team and company has grown over the last five years and they’ve done a phenomenal job. 2. I do not ask team members to leave a review personally as I find it to be very manipulative as well; however, a core function of Glassdoor’s platform is its ability to allow an employer (in their exact words) to “Request More Reviews”. It wouldn’t be right if people only got to hear your perspective and not the whole team’s views of our organization. I am very appreciative and proud that you recognized that you can bring issues up here and that you are heard. It speaks volumes of our directors and their ability to work with their team members. Unfortunately, we do not always make changes as quickly as we would like, but things can always be improved, and thoughtful feedback always helps. In closing, I know that your frustration comes from a good place and that we can learn from this. I am excited to keep getting better and I look forward to working together with our team and clients to further grow our mission and vision without sacrificing our values.
Viewing 22 - 24 of 151 Reviews

Glassdoor has 164 Directive reviews submitted anonymously by Directive employees. Read employee reviews and ratings on Glassdoor to decide if Directive is right for you.