Discord reviews

4.0

68% would recommend to a friend

(245 total reviews)
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Humam Sakhnini

71% approve of CEO

62% positive business outlook

Discord has an employee rating of 4.0 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discord employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

245 reviews
5.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

I'm currently working in the Trust & Safety department. I jumped on during a hiring surge, and everyone has been so friendly and went above and beyond to make sure I'm learning and feel at home. - Good pay - Amazing benefits like a "work from home" fund, onboarding personalized pack, week off for summer - Friendly and funny coworkers - Geeky vibes - Lots of interesting topics to learn about in job role itself - Nice tools and workflow to complete job tasks

Cons

- None yet! - Glassdoor wants me to put more words here. So here ya go.

5.0
Jun 17, 2021

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The executive team cares. Even though the company is going through hypergrowth, it still feels like the executive team cares about the employee's experience and how that directly relates back to the overall employee experience. The company isn't perfect, but I feel proud to work here and really love what the company stands for. The future is bright for Discord. It will still need to evolve and stay ahead of the ongoing challenges but I believe it's moving in a super positive direction!

Cons

The work balance has been tricky the last couple of quarters due to the ongoing high growth. We weren't prepared for this and it resulted in a lot of burnout. We're still not fully caught up with this, so the burnout piece is something the leadership needs to keep working on.

1.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Discord is really striving to hire and maintain a diverse workforce. They put their money where their mouth is when it comes to WFH budget, trans and fertility benefits, etc. Of course, what I note below for Cons will show that we're not the most inclusive for anyone who won't work 60+ hours per week. If you're young and looking to cut your teeth on something exciting go for it. Great business outlook for IPO/exit.

Cons

People in the EPAD (eng, product, analytics/data, design) org are treated and paid well. Most of the burnout I've seen is from engineers who have imposter syndrome or PMs who are constantly given confusing direction. I worry it's changing though as newer EMs are allowing people with low scores on interviews to get hired. It's not on them, they just know we need bodies in the door. This of course leads to deteriorating culture as the need for bodies outweighs the need for good employees. People in many other orgs I work with are already long gone. I can't say this about every org, of course, but many people I work with are checked out and self-medicating constantly, even during work. Of the dozens of people I've chatted with many are either on the verge of quitting or taking an extended leave of absence for burnout. Others are planning on staying right until IPO and they're going to later days immediately after. As you can see with our responses from our CPO, Discord is trying, but I think it's too little too late. We might get a no meeting day, mental health days each month, or a summer break, but it won't fundamentally change the way senior executives have set us up. Many people are in positions where they literally can't delegate their tasks to someone else without setting up that other person for failure, so we're told "just hold on for another hire". Those hires come but it's always months too late, as there's another fire we're stuck with until a new person is hired. Overall though, nobody is malicious. Everyone is just tired, including the executives, and it seems to cloud their thinking.

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Discord Response
5y
While incredibly disheartening, I want to first thank you for sharing your candid feedback. We’ve heard the theme of increasing workloads loud and clear, especially at the end of a highly taxing pandemic. We are doing everything in our power to address this pain point head on and ensure you and our fellow Discordians feel heard and supported. You mention Discord’s mental health days, a week-long summer break for everyone, and a pilot with no meetings on Thursdays; we know these things are not long-term solutions, but we wanted to respond to employee concerns and provide the “mental reset” that you call out. The work certainly doesn’t stop there. The whole leadership team is focused on how we can scale while being mindful of growing pains as much as we humanly can. As we prepare for Q3 and beyond, we are planning for 80% of capacity from the highest levels of the company to ensure folks don’t overcommit themselves, which includes figuring out what things don’t need to happen right now AND unlocking additional headcount. We’re also working with and providing resources to managers to help manage their teams’ prioritization and workloads. Finally, we are continuously reassessing and addressing hiring needs based on what our teams internally need to be successful (while balancing the need to bring on the right people for where Discord is today). We recognize growing pains are a very real part of a company’s maturation, and we aren't insensitive to the additional complexities that everyone is facing after 16 months in a challenging environment while redefining "business as usual.” Pandemic fatigue is something all companies are currently facing, and we’re no different, which is why we offer the benefits and resources we do to mitigate it as much as possible. That said, it’s not okay for our employees to feel the way you say they are. I would very much like to better understand the unique situations you call out, and I would strongly encourage you (or anyone else feeling a similar way) to reach out to me directly (or your manager, HR business partner or a trusted leader) so we can respond in a meaningful way.
Viewing 193 - 195 of 245 Reviews

Glassdoor has 317 Discord reviews submitted anonymously by Discord employees. Read employee reviews and ratings on Glassdoor to decide if Discord is right for you.