Discover reviews

4.0

68% would recommend to a friend

(5,183 total reviews)
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Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Their benefits are the only good thing about this company. If you need benefits and don't mind being bored all day, this is the place for you.

Cons

The most repetitive job I have ever had. Their wages are not competitive with other call centers. If you want to advance your career, you better know the right people there.

1.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

none, none, none , none, none, none, none

Cons

1) Lots of former ex military officers working as managers, who treat you like garbage. 2) Lots of coworkers, who backbite, fight and complain about each other rather than working as a team. 3) High school type of environment where everyone keeps an eye on each other. 4) Higher management treats you like their children, and dictate your eating time, pooping time, internet time, breakfast time, leaving time down to the letter. 5) Extremely low pay 6) Horrible culture 7) Unnecessary corporate crap where permission is required even to go to washroom. This place is enough to send you on therapy for life. Im glad i am out!. Stay away

5.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Company strives and does a great job putting the customer first. Additionally you are surrounded by great people who will eventually be your friends. Further there are some very sharp minds within the management that has really helped with innovation. There are multiple opportunities for lateral movement across the large organization. A great place for starting a career and a one to where you want to settle down with.

Cons

-Recent flattening of the organization (last 1-3 years) have led to less opportunities to gain people management experience which is needed to move to Manager and above -Flattening of the organization has also leads to less opportunities to promote past the Project Manager title and above. Some have used the word purgatory. Largely have move lateral or to another business area (Card to Bank or Network for example) for promotion at and beyond these levels.

Viewing 325 - 327 of 5,183 Reviews

Glassdoor has 5,594 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.