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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,185 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      5.0
      Apr 5, 2016

      surprisingly nice job

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -card members actually like discover on a majority so most people are kind with few complaints. -you have ample support to receive assistance in improving. -the goals needed to be met to receive a raise are simple and laid out in stone instead of most jobs with wishy washy promises of someday getting a raise.

      Cons

      -the amount of information needed to complete the job well is enormous and training is not even close to perfect. -while the goals for advancement are clear they are not entirely within your control as under the current system you can have advancement undermined by any random mistakes that can result from an initial lack of training from discover.

      2.0
      Mar 9, 2016

      Customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefit package- aside from the friends I made, the benefits are the only reason I stayed.

      Cons

      They're all about stats, and numbers. They Dont care about the employees although they "claim" to. It's a very high stress high anxiety environment that makes you sick. Management is high strung and it push push push, changing stats all the time. My health is more important.

      4.0
      Feb 5, 2016

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful co-workers! Discover offers a great chance to work with a very diverse, well educated workforce and there is a minimum of politics. Very straight forward atmosphere where pretty much everyone gets along and works together.

      Cons

      I hired in to a position that I was very over qualified for. That is great, except when management saw what I was capable of, they gave me Director level responsibilities without the title, pay or recognition. Discover makes everyone stay in grade for certain periods of time, despite your credentials or performance. As a result, they lose a lot of their top performers which is a shame.

      Viewing 328 - 330 of 5,185 Reviews
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      Glassdoor has 5,596 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.