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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,189 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      3.0
      Oct 13, 2025

      Great Culture, Bad Innovation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - People are generally warm and welcoming. Communication skills are consistently strong. - Plenty of work without feeling too overburdened. - Great facilities and amenities. - Flexible hybrid work arrangement.

      Cons

      - Lack of innovation, especially in IT, makes many Discover departments vulnerable to downsizing by Capital One, the new owner. - Leadership isn't willing to take risks with new initiatives, leading to great inefficiencies in workflows. - Projects are critical for operations, but don't lead to much career development. - Leadership has no leverage in downsizing or restructuring initiatives by Capital One.

      3.0
      Oct 1, 2025

      Loved Discover, but Discover is no more

      Brand manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of change

      Cons

      The merger has completely ruined the workplace. The charm and community of Discover has been lost, it is no longer the people first family environment of the past. There is a blanket of fear and uncertainty, the communication regarding the changes has been tragic.

      2.0
      Jun 30, 2025

      Just avoid Discover

      Sr loan specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A job and work from home

      Cons

      Everything currently. Post merger things have gotten messy quickly. The communication has been horrible (and was prior to the merger for years) and no one knows what’s going on. Home loans was just informed of some big news out of the blue, can’t discuss that publicly because it isn’t public yet but nobody has any idea what’s happening. Wages have always been very low compared to the work you do here. Most leadership just go for the role to be off the phones, they could care less outside of that and it’s obvious for a lot of them. Just avoid jobs at Discover. Apply directly to capital one if you want to have a little more security.

      Viewing 370 - 372 of 5,189 Reviews
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      Glassdoor has 5,600 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.