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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,191 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      1.0
      Oct 12, 2021

      Not what the company used to be

      Incident manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      hours work from home tuition reimbursement PTO policy

      Cons

      Management doesn't care CEO doesn't care about employees Layoffs consistently happening No job security More worried about public image instead of employee happiness

      3.0
      Oct 12, 2021

      Great People

      Lead business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with great, dedicated and motivated people.

      Cons

      CEO, CFO, Board, etc. lack the leadership to not give into the winds of change and bow to external social pressure which has added no value to company but adds complexity. We say we have culture and values but those change as the wind blows. They also do not seem to have a vision on how to market Discover as a Bank instead of a credit card company. Lost of blockers when trying to simplify and coordinate between businesses, not run like a bank but 4 separate companies.

      1.0
      Oct 6, 2021

      Horrible Training

      Customerservice representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits especially time off Fun work environment A lot of potluck

      Cons

      Training Call quality scorers Parking is horrible(most people probably work at home now)

      Viewing 439 - 441 of 5,191 Reviews
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      ReviewsDiscover reviews

      Glassdoor has 5,602 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.