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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,191 total reviews)
      avatar

      Michael Shepherd

      65% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Dec 12, 2020

      Stressful

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay pay, Nice benefits, Thorough training

      Cons

      5 calls per month are check for quality assurance. Minor things will result in failure which is really stressful and makes you robotic

      1.0
      Nov 24, 2020

      Get the experience and get out

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and learn the corporate world lingo

      Cons

      Political connections will get you promoted

      3.0
      Nov 23, 2020

      Great Company in theory

      Lead financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      They doing the right thing, for the most part. Very innovative. Excellent benefits. Flexibility. Competitive Salary. Internal mobility encouraged. Lots of diverse ERGs.

      Cons

      All this sounds great but unfortunately if you get the wrong manager, it gets unbearable. Very political climate. I guess it's like that everywhere. If you're introverted, you won't get too far. I really wanted to like it but I got stuck with one of those. I really do like the company and in theory, you can succeed there but it's not everyone. People are there for long time and slowly move up. They expect you to follow their 20 year progression even though you may deserve a quicker bump. If you speak up too much, you are too opinionated. If you don't speak up, you are seen as not engaged. Pick your poison.

      Viewing 466 - 468 of 5,191 Reviews
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      Glassdoor has 5,602 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.