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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,192 total reviews)
      avatar

      Michael Shepherd

      65% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      4.0
      Sep 24, 2019

      Great Company; tough work

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is what you would get almost anywhere for the line of work. Benefits are great, especially 401k match. My Insurance started from Day One. The culture and the product are designed with the customer in mind, so our job in serving the client is that much easier.

      Cons

      If you aren't really committed to being the best, you will struggle here. The environment is hyper-competitive. Not a job for someone used to showing up and going through the motions. The call volume can be very high. There are a lot of times when we are speaking with clients for the entire day outside of our breaks and lunches, no dead time at all. The metrics are numerous and you will be held accountable for all of them. Your performance is critiqued heavily. Change happens quickly, and you will be expected to adapt quickly.

      4.0
      Sep 16, 2019

      Some Pro's, 1 big Con

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great atmosphere, good investment into technology

      Cons

      mid-level managers don't know much

      Viewing 487 - 489 of 5,192 Reviews
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      Glassdoor has 5,603 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.