Discover reviews

Customers are very irate because you have to push promotions and ask them personal questions that we have no business asking, very stressful, management hardly shows appreciation....or is even there. They change things without telling the agents actually taking calls, they are very bias in call listening, no real order total chaos, your hired as m-f one weekend a month and end up only getting one weekend OFF

being on the phone all day, one 15 min break, hardly time to eat your lunch, sat alone at a desk, very repetitive, customers yell at you for nothing, TL & TC always get great calls but your call always needs improvement, to much to remember on every call, have to hit all the points to get a great or good call, they listen to your calls everyday to judge you, plenty more cons not enough writing space.