Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)
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Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 27, 2023

No bonuses

Recommend
CEO approval
Business Outlook

Pros

I had to type more bc what I put wasn’t enough so I added filler… Working from home is the ONLY pro

Cons

Rude customers,not enough breaks , calls are back to back not even enough time to breathe between calls, I want to call out every day, your expected to have customers yell at you all day and still keep a smile on your face

2.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. PTO is really good!

Cons

I found it really hard to advance out of the call center (remote) position. I applied for several opportunities that I felt I was qualified for, yet I had an odd feeling that my wasn’t chosen because of my age. I had excellent scores and stats, however - I guess that doesn’t advance someone in their 50’s. Also: you really need thick skin to take some of the calls that are back to back.

Viewing 247 - 249 of 5,181 Reviews

Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.