Discover reviews

4.0

69% would recommend to a friend

(1,315 total reviews)
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Michael Shepherd

65% approve of CEO

45% positive business outlook

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1K reviews

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2.0
Nov 10, 2023
Recommend
CEO approval
Business Outlook

Pros

It is a typical big company in terms of pay, benefits, work/life balance. The material rewards are decent. The people doing real work on real teams are very smart and a pleasure to work with. Folks in Product, Finance and other areas fundamental to a credit card company generally exude excellence, even if there isn't a lot for them to do.

Cons

The company spends much of its time protecting itself from the smallest risk and making itself look good instead of doing substantive work. This is probably characteristic of a banking institution, but was unrewarding as a manager in the product space. The work was less interesting and valuable than I have found in any other company or industry working in the product or strategy realms. Most frustrating were the constant, pointless corporate communications on social issues, some of which featured director-level and above leaders on made-up teams making horrific grammatical errors, while those of us who were doing real work had layers and layers of scrutiny on every word and number. Too many contrived roles doing contrived work for big salaries.

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