Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 49 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 44 reviews)); "Ticket benefits are good and growth" ((in 43 reviews)); "Colleagues and company is good" ((in 36 reviews)); "The team was great and very easy to pick up hours." ((in 33 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 54 reviews)); "long hours and too many audits" ((in 25 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,283 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Nov 6, 2025

Would not recommend to my worst enemy

Passenger services agent

Recommend

CEO approval

Business Outlook

Pros

Okay team to work with Different situations everyday

Cons

Every manager is out to get you and will spin things against you to make themselves look good Poor pay and time management Unhealthy work-life balance No real opportunity for growth Stressful and unrealistic expectations No discounts or benefits even despite being owned by Emirates Group

2.0

Oct 30, 2025

Average experience

Flight dispatcher

Recommend

CEO approval

Business Outlook

Pros

Good airlines and licenses to dispatch them. Wide variety of aircraft types. Not much to do so lots of downtime

Cons

Poor management. Poor pay structure (bonus and is lost at their discretion.). Very boring days. 4on-2off rota pattern with no time for family life

3.0

Oct 29, 2025

Overall experience

Recruitment coordinator

Recommend

CEO approval

Business Outlook

Pros

Great people, supportive team who go through the highs and lows together. Very welcoming non toxic environment. Flexible work life balance

Cons

Wage, internal progression, higher management. Constant management change high turnover (management level)

Viewing 46 - 48 of 1,283 Reviews

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