Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 49 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 44 reviews)); "Ticket benefits are good and growth" ((in 43 reviews)); "Colleagues and company is good" ((in 36 reviews)); "The team was great and very easy to pick up hours." ((in 33 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 54 reviews)); "long hours and too many audits" ((in 25 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Oct 27, 2025

Customer service

Recommend

CEO approval

Business Outlook

Pros

very good company and you can grow

Cons

you really can grow and build a great career path

2.0

Oct 27, 2025

No progression and low pay

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Transport and shift allowance provided

Cons

Literally no progression and pay is very low. In Singapore, it seems like they do not prioritise locals and promote others who are Work Permit. Locals? Never know when their time will be. Gets overwhelmed with tasks as you are trained more responsibilities. So even if they see a potential in you,they will still not promote you.

4.0

Oct 21, 2025

Dnata

Production worker

Recommend

CEO approval

Business Outlook

Pros

Employees who worked there were extremely friendly, great working environment

Cons

Quite stressful, time limit on packing food for different airlines. Can sometimes have a lack of communication

Viewing 49 - 51 of 1,283 Reviews

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Purchasing Coordinator

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Cold Kitchen Assembly

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Dnata

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No progression and low pay

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