Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (65) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 49 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 46 reviews)); "Ticket benefits are good and growth" ((in 45 reviews)); "Colleagues and company is good" ((in 39 reviews)); "The team was great and very easy to pick up hours." ((in 29 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 60 reviews)); "long hours and too many audits" ((in 27 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "Bad middle and upper management." ((in 8 reviews)); "No career progression." ((in 8 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.5

Senior management

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 10, 2019

All they care about is there beloved emirates. If your lucky enough to be on that team then great you will be ok.

Passenger service agent

Recommend

CEO approval

Business Outlook

Pros

there are no pros working for this company

Cons

your treated like a robot, you cant do anything in uniform, they don’t even like you eating or drinking in public while your on your break. Unfortunately the other airlines they handle are at the bottom of the pecking order. The other airlines have to run without the correct staffing levels, they often recruit staff and they only get trained on emirates! Honestly don’t know why they bother handling other airlines!

1.0

Sep 12, 2018

Senior C suite Officer

'c' suite officer

Recommend

CEO approval

Business Outlook

Pros

Previously given responsibility to manage business and act without undue oversight, an inclusive and forward thinking environment.

Cons

Recently (2018) has become a toxic and bullying environment. All senior positions now gone to expat talent! No opportunity for advancement for local.

1.0

Sep 4, 2018

Not an organised employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work was not far from accommodation

Cons

They didn't tell me it was a zero hour contract until I got there

Viewing 190 - 192 of 1,283 Reviews

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Jobs at Dnata

Passenger Service Agent

Cargo Warehouse Agent

Passenger Service Agent

Ground Service Supervisor

Dnata

Dnata reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

All they care about is there beloved emirates. If your lucky enough to be on that team then great you will be ok.

Senior C suite Officer

Not an organised employer

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