DocGo reviews

4.3

82% would recommend to a friend

(962 total reviews)
avatar

Lee Bienstock

88% approve of CEO

81% positive business outlook

DocGo has an employee rating of 4.3 out of 5 stars, based on 962 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DocGo employee rating is 25% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

962 reviews
5.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Ambulnz was created with a vision to transform the EMS industry, a vision that we focus on each and every day. As each day passes, there is a sense of satisfaction that we are that much closer to our goal. It is fast paced environment with a very homogeneous group of people, that enjoy working together.

Cons

Only if you fear responsibility and challenge

1.0
May 30, 2025

Dysfunctional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working at DocGo. You will find a sprinkle of good people stuck in their roles, but aside from that, it is truly a nightmare place to work.

Cons

DocGo is, the most dysfunctional employer I have ever worked for. You will find a plethora of positive reviews on here because their CMO writes their own and/or is paying for them. I would never advise anyone to work here in any capacity. The incompetence stems from the top down, including the CEO, who is approachable but disconnected from the most vital parts of the business. The dysfunction is rampant in almost every sector of the business, but most specifically in HR and transport. The leaders in both HR and the NY Transport team are downright nefarious and treat employees as though they are subhuman and disposable. DocGo is extremely quick to hire and fire without providing constructive feedback or appropriate support for employees to have any chance of succeeding in their roles. You are only successful here if you can figure out how to be well liked, or useful by taking on responsibilities outside the scope of your role to support these leaders who are unfit to do their jobs. The higher level leaders who were put in their roles to keep this in check are ignorant, completely disconnected or refuse to address the critical problems at hand, leading to the company being unable to grow and succeed. DocGo is trying to stay afloat at the expense of the communities they claim to support. They are concerned about dollar signs and making money in healthcare, not the patients. The terrible culture is noticeable almost immediately. Spare your mental health and stay away.

1.0
Mar 24, 2024
Recommend
CEO approval
Business Outlook

Pros

None really. You are given the bare minimum (infant equipment not required???), to do the bare minimum, for maximizing profits so they can lie about the profits monthly to the company and put any excess towards the next month's profit line priming themselves to join corporate. If you don't mind being used and taken advantage of without being compensated in any way, then I guess this is a pro.

Cons

A typical day at work, as a field employee, involves running calls with minimal equipment (infant equipment is not required so be prepared to ask hospitals for some), Ford Transits that literally sound like they're going to fall apart while driving, management playing favorites and the constant feeling of stagnation. There's some good people that work there but for the most part, there's nothing to look forward to when coming in to work and the lack of communication is a constant source of stress. They request your loyalty but it was not rewarded in any way and in fact taken advantage of. Performance reviews here have a negative stigma attached to them in that they treat it as requiring a raise which for field employees is $0.50 maximum. Which means they don't provide any valid feedback besides little comments while passing by and nothing goes on paper. After repeatedly asking for a performance review since I've never had one before for 3 months and nothing coming of it, I stopped asking. Meanwhile, management had me sit in on them doing other people's reviews and giving them raises. I was also denied other positions with the reasoning being, "A medic would cost too much in that position". So for 2 years, I did not get any performance reviews or raises outside of the promotion to supervisor (1$ raise over a year ago) while having additional responsibilities given to me outside of supervisor duties to "test" how I do with them. All the while, the management constantly talks about how much profit the company is making. Management does spend time around employees every now and then (whenever employees have time to relax at the office for a bit) but they like to think they know everything and don't hide the fact that they play favorites. The hardest part of working here is trying to find motivation. There is no emphasis on training and education which is what tends to motivate new EMTs the most. I did what I could to promote learning and the employees enjoyed it but the management chose to focus solely on posting and have no plans for any additional training and education. There really isn't a culture to speak of. It's just a place to work, according to management. You come in, you run calls and go home. You can't let things like racist comments get to you here because they happen frequently (in front of management, by other managers) and nothing is done about it. Complaining to HR about abuse and harassment, especially against women, doesn't accomplish anything because they don't even try to hide the fact that they only care about profits. So long as the abuser (a manager) keeps bringing in profits by unnecessarily holding over female crews, they don't care how badly employees get treated. That manager left on his own a year later after being investigated and left alone by HR, and management tried to make a big deal about how "they had no idea how bad it was". They knew. They just chose not to do anything about the abuse because the abusers weren't coming forward. That's the "work culture" here, the bare legal minimum. Overall, it is consistent but stagnant work with little to no support from management or corporate and you will be used as stepping stones for corporate people padding their resumes with lies while not helping you with any issues you have. You have to fight the company tooth and nail to even get things like pay issues resolved.

Viewing 16 - 18 of 962 Reviews

Glassdoor has 1,016 DocGo reviews submitted anonymously by DocGo employees. Read employee reviews and ratings on Glassdoor to decide if DocGo is right for you.