The epitome of corporate run for-profit healthcare.
Pros
None really. You are given the bare minimum (infant equipment not required???), to do the bare minimum, for maximizing profits so they can lie about the profits monthly to the company and put any excess towards the next month's profit line priming themselves to join corporate. If you don't mind being used and taken advantage of without being compensated in any way, then I guess this is a pro.
Cons
A typical day at work, as a field employee, involves running calls with minimal equipment (infant equipment is not required so be prepared to ask hospitals for some), Ford Transits that literally sound like they're going to fall apart while driving, management playing favorites and the constant feeling of stagnation. There's some good people that work there but for the most part, there's nothing to look forward to when coming in to work and the lack of communication is a constant source of stress. They request your loyalty but it was not rewarded in any way and in fact taken advantage of. Performance reviews here have a negative stigma attached to them in that they treat it as requiring a raise which for field employees is $0.50 maximum. Which means they don't provide any valid feedback besides little comments while passing by and nothing goes on paper. After repeatedly asking for a performance review since I've never had one before for 3 months and nothing coming of it, I stopped asking. Meanwhile, management had me sit in on them doing other people's reviews and giving them raises. I was also denied other positions with the reasoning being, "A medic would cost too much in that position". So for 2 years, I did not get any performance reviews or raises outside of the promotion to supervisor (1$ raise over a year ago) while having additional responsibilities given to me outside of supervisor duties to "test" how I do with them. All the while, the management constantly talks about how much profit the company is making. Management does spend time around employees every now and then (whenever employees have time to relax at the office for a bit) but they like to think they know everything and don't hide the fact that they play favorites. The hardest part of working here is trying to find motivation. There is no emphasis on training and education which is what tends to motivate new EMTs the most. I did what I could to promote learning and the employees enjoyed it but the management chose to focus solely on posting and have no plans for any additional training and education. There really isn't a culture to speak of. It's just a place to work, according to management. You come in, you run calls and go home. You can't let things like racist comments get to you here because they happen frequently (in front of management, by other managers) and nothing is done about it. Complaining to HR about abuse and harassment, especially against women, doesn't accomplish anything because they don't even try to hide the fact that they only care about profits. So long as the abuser (a manager) keeps bringing in profits by unnecessarily holding over female crews, they don't care how badly employees get treated. That manager left on his own a year later after being investigated and left alone by HR, and management tried to make a big deal about how "they had no idea how bad it was". They knew. They just chose not to do anything about the abuse because the abusers weren't coming forward. That's the "work culture" here, the bare legal minimum. Overall, it is consistent but stagnant work with little to no support from management or corporate and you will be used as stepping stones for corporate people padding their resumes with lies while not helping you with any issues you have. You have to fight the company tooth and nail to even get things like pay issues resolved.