Docusign reviews

3.6

62% would recommend to a friend

(3,641 total reviews)
avatar

Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

-Decent benefits -Exciting transformation -CEO is taking the company in the right direction

Cons

-Very weak local leadership -Everyone is only concerned around "managing up" and visibility -Complete lack of process and structure

5.0
Sep 9, 2025

Unpaired Company

Recommend
CEO approval
Business Outlook

Pros

Strong brand and market leader → DocuSign is a recognized global leader in e-signature and contract lifecycle management, which adds credibility to your CV. Job stability → Large, established SaaS company with strong enterprise adoption. Good benefits → Employees often mention competitive health benefits, wellness perks, and equity opportunities (varies by region). Work-life balance → Many roles, especially support and success, are reported to allow for manageable hours compared to some startups. Learning opportunities → Exposure to SaaS best practices, enterprise processes, and global client engagement. Diversity and inclusion → DocuSign has been recognized for efforts to build inclusive teams.

Cons

Bureaucracy and slower decision-making → Common in larger, more mature companies compared to agile startups. Career progression can be limited → Internal mobility and promotions can feel slow unless you actively advocate for yourself. Innovation pace → While strong in contracts, some feel product evolution is slower compared to fast-moving SaaS startups.

4.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits & salary - people are sound

Cons

Lot of big changes to targets which feel arbitrarily decided & poorly communicated

Viewing 3025 - 3027 of 3,641 Reviews

Glassdoor has 4,188 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.