Docusign reviews

Never have I worked with so many incompetent engineers. The CLM OPS team is incredibly understaffed and incompetent. No one attempts to improve the platform, they simply put in a band-aid or reboot a box and move on. Constant failures and no high-level architectural vision. Not enough time dedicated to improving the developer experience. Product team does not have an aligned vision on what we should be building, and it ends up changing multiple times throughout the year anyway, leading to decreased morale and confusion. DocuSign is basically a decade behind modern engineering practices. A true failure of an organization.

Now is not the time to work in sales. Quotas are rising, territories are getting split in two year, seemingly year over year, and attainment is at an all-time low. DocuSign performed extremely well in the pandemic. However, continuing that growth at that rate was not realistic. Stock options are worth 40% of what they were due to management's inability to forecast our numbers. The commercial org is really strugglingly across the board. OTEs are already incredibly low for market standards - and no one is hitting quota. 1/26 reps in the commercial FinServ org hit quota in Q4 (across all segments). People are unhappy and are really starting to look elsewhere. I worked at DocuSign for two years. Year one, virtually no turnover. In the past 6 months, there has been a ton (and many more are on the way out.) There is no training program for sales. If this is your first sales job, it's sink or swim. Our CEO told the company all-hands everyone would be getting raises. In the next call, our CRO specified - "everyone but sales". This really set the sales team off. The MDRS got raises, but the AEs and sales managers did not. A relatively high performing MDR is out earning a commerical AE. Because of this, many MDRs don't even want to get promoted to AE - it's virtually a pay-cut if you're not an allstar AE.