Docusign reviews

3.6

61% would recommend to a friend

(3,631 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jun 15, 2016

A Growing Company With a Startup Heart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work here really do care about their jobs, and the product / service they are building. You get to work with super smart people who want to succeed. The location off the office in downtown SF, and close to public transportation is a huge plus!

Cons

Priorities can change from time to time, and for some people that is hard. We are losing Keith Krach as our CEO and he will be very hard to replace.

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Docusign Response
10y
Thanks. Love your points. The good thing about Keith is he is passionate and really cares about the company. He and the board will pick the right successor. The bar is high and they won't compromise IMHO. And also he will remain Chairman and actively involved for at least another 3 years.
5.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great product, amazing co-workers and managers, they give us a lot of tools to get the job done, lots of room for advancement, you feel like they actually care about your career and want to see you do well, agile, still feels like a start-up, endless opportunity

Cons

Lots of ambiguity, sales cycle takes a while because the technology is so new to people, sometimes it is hard to find an answer to an urgent customer question, lead flow can be a bit slow some months

avatar
Docusign Response
10y
Thanks for taking the time to write a review -- I know the Commercial Sales team is drinking from a fire hose and time is precious. All good points. We need to figure out how to get customer questions answered more quickly. there is so much knowledge out there between Ella's team, Product, Rob Desroches team. Seems like there should be a Sales/Services pow-wow with IT to develop better collaboration tools here. Can we engage Rob Schmeltzer or John Hsieh to see if they can pull all the relevant parties together? We ought to be able to solve this one.
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Glassdoor has 4,172 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.