Docusign reviews

3.6

61% would recommend to a friend

(3,631 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 9, 2016

Just shy of two years - my perspective

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing main office location and work environment in San Francisco Great social and art team Lots of partners and integration with the product Developer marketing and evangelizing of APIs is strong Good reputation and established customer base

Cons

Blindsides happen - if things aren't going well for you (even though you may think they are) be warned, there is no formal process for termination or performance plan to turn things around. I received an exit note in my email one day without warning with no recourse or reason in writing. Slowing down - new security review processes have been put in place to reduce risk over the past year - most without prior warning. The problem is that simple things like a simple read-only partner integration between cloud apps has to go through a multi-part and prolonged process to be approved and implemented. If you like to move fast and get things done quickly in the environment anticipate long wait times and due process. One dimensional - The product is focused on e-signature and the workflow associated with it. While the best in the industry, the challenge is that since its not a multi-product company or platform you will be doing your work around the signing event. Product innovation slow - Since I was hired nearly two years ago the product was being transitioned to the "new experience". Nearly two years later the product is still in transition and a lot of core things still need to be done on aged classic platform. Budget cuts - the road to profitability has led to a lot more scrutiny of budgets and sometimes employee perks. Leadership stagnant - leadership showing its age for a pre-ipo company

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Docusign Response
10y
Thank you for your review. We wish you luck in your next position.
5.0
May 6, 2016

Unbelievable Company

Recommend
CEO approval
Business Outlook

Pros

This company is amazing full of great perks. The product is fantastic, and is the best that's out there by a mile. Have an extensive training program to get everyone up and running and feeling comfortable. It's an honor to be a part of DocuSign

Cons

It's fast growing, so there are some pains with that. Going from 300 people a couple years ago to just a shade under 2000 will do that; however, this growth is necessary, so it's exciting.

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Docusign Response
10y
Thank you for writing a review and sharing your thoughts!
3.0
May 2, 2016
Recommend
CEO approval
Business Outlook

Pros

There are many good things about DocuSign like a full stocked kitchen, great parties for christmas etc.

Cons

Manager was very passive aggressive. They are a very top heavy company with too much management and people with poor social skills are put into management positions. They are growing so fast and not compensating at a rate that is accepted in Silicon Valley, so a lot of the talent that they are hiring isn't really qualified for the roles they are putting them into.

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Docusign Response
10y
Thank you for writing a review and we wish you luck at your next gig.
Viewing 3427 - 3429 of 3,631 Reviews

Glassdoor has 4,172 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.