Docusign reviews

I’ve been at DocuSign since Dan Springer was the CEO, and the executive leadership was much different than now. The new CEO and exec leadership came in an has made some drastic changes, none that are really good at all. They did tons of layoffs without any transparency. The company’s leaders constantly gas light employees and are not honest with their decisions. They constantly tell us things as if the majority of us agree with their policies and decisions. This is far from reality, as a good amount or vast majority of the company don’t agree with their direction or policies that they put in place. They have been cutting benefits and took away a week of rest from us. They did it every low key and people noticed it at first, without the leadership telling us. Leadership has refused to take a pay cut after the layoffs, yet tons of employees were let go for no reason. Promotion opportunities are now every limited. Many of us have been waiting for 6+ months to be promoted after being eligible, and are still sitting in our original seat.

Lack of vision. Lack of inspiration. Lack of cohesiveness/communication between departments, (despite a change in C suite leadership to address - it has gotten worse with duplicative or often counterintuitive work), consistent talk of focusing on vital initiatives (with no direction as to what those are), lack of career opportunities for new sales professionals, exacerbated by the drastic reduction of SMB AE roles, MDR roles, SDR roles, PDR roles, and the focus on “self serve by customers”. It takes a highly unorganized organization to increase salaries of hundreds, including some via promotion, only to layoff that group a mere 2 weeks later. Many excellent people were let go and for all the talk of “exploring all options to avoid further layoffs” more C suite leadership was added, no discussion of salary reductions or role changes were had. This company is in a free fall of cost cutting to preserve itself but has come at the cost countless talent, culture, and opportunity that made it the destination that it was from 2015-2021. If you are interested in developing your career - avoid DocuSign for now.