Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Some colleagues are great people trying to do their best in a difficult environment. Brand name might help open doors elsewhere. Health Benefits

Cons

Expectations have gone up while resources stay broken. Reps are tasked with hitting increasingly aggressive targets using books littered with outdated or inaccurate data, with minimal operational support. Leadership continues to rely on KPI metrics as a substitute for real strategy. There’s no clear plan, just an endless push for higher numbers, without addressing root issues. Top performers struggle to consistently hit quota. Teams supporting new business efforts are especially limited. Leads are cold and opportunities are stripped away because of immediate account handoffs to other teams. Career progression is vague at best and increasingly out of reach. Even high performers aren’t guaranteed a path forward, as the promotion process becomes more complicated and arbitrary. As strong contributors leave, culture continues to erode, while under-performers coast.

Viewing 217 - 219 of 3,633 Reviews

Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.