Is Dollar Bank a good company to work for?

Dollar Bank has an overall rating of 3.9 out of 5, based on over 411 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at Dollar Bank to a friend and 68% have a positive outlook for the business. The best reviews about Dollar Bank have been left by employees working as Bank Teller , Personal Banker Supervisor and Teller .

Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Dollar Bank?

73% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker Supervisor (17) , Personal Banker (16) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"the benefits are great and the company functions are nice" ((in 35 reviews)); "Many great people are leaving...witch is changing the dynamics of the company... if it's not broke don't fix it" ((in 32 reviews)); "Work Life Balance is great" ((in 19 reviews)); "The training and support are extensive." ((in 19 reviews)); "Most of the employees are friendly and personable" ((in 14 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 75 reviews)); "It is based on how upper management feels about you." ((in 26 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 9 reviews)); "The technology is outdated and needs improvement." ((in 6 reviews)); "No Commission For Your Efforts" ((in 6 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

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Dollar Bank

Dollar Bank reviews

3.9

73% would recommend to a friend

(398 total reviews)

James J. McQuade

85% approve of CEO

68% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.1

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.2

Compensation and benefits

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

398 reviews

4.0

Mar 10, 2020

Good Company

Senior personal banker

Recommend

CEO approval

Business Outlook

Pros

Company really show's understanding for all types of situations that occur in everyday life. Management is supportive and company events are very entertaining. Overall, my experience there has been great.

Cons

Work can become overwhelming, and depending on your branch that can really affect your moral. Problem solving will be tested with a lot of different situations and customer could get upset.

5.0

Mar 7, 2020

Don't Take the Job, if you Don't like the pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you read through the reviews, people complain about not getting paid enough. First, you clearly think you're worth that amount of money because YOU agreed to the salary. If you don't like what they're paying, then turn the job down. Don't go bad mouth a company because you made a bad choice. I'm going to guess, that at your next job, you're going to be under paid and disrespected. I would say its you all being terrible employees, than Dollar being a bad employee. I don't work for Dollar anymore and I can say, that it's the employees lousy attitudes that are the problem. Not the lack of pay. If you work hard, you get promoted. I flew throug hbk the ranks. It's not rocket science.

Cons

Technology is something that needs to be updated ASAP

1.0

Feb 16, 2020

Loyalty doesn’t matter

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Good training & working environment

Cons

Loyalty to the bank is overlooked way too often 5 minutes there or years there you are easily disposable

Viewing 226 - 228 of 398 Reviews

Jobs at Dollar Bank

Financial Advisor Assistant

Pittsburgh, PA

View job

Call Center Rep. (Treasury Management Servies)

Personal Banker Supervisor, Lynnhaven

Personal Banker II, Lakewood