Dollar Bank reviews

3.9

73% would recommend to a friend

(398 total reviews)
avatar

James J. McQuade

85% approve of CEO

68% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

398 reviews
3.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Regular hours. 3 work events a year average. Good co-workers (if you're lucky).

Cons

Had to make cold calls, sometimes after hours during customers dinner time. Poor upper management. If you get a bonus it goes into your 401K only. Management will often side with the abusive customers over the branch employees. Poor technology, and even when it's upgraded it's years behind everyone else. Low pay for the amount of work you are expected to do. Pay raises with promotions are very meager. CEO that sees only what he wants to see. Forced to resume the work day even after the branch is robbed. Owed overtime pay to several current and former assistant managers and only repaid it after a court battle (and discouraged employees from taking owed money).

4.0
Apr 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Smart individuals. Focused on work-life balance. Do things the right way.

Cons

Pay. Antiquated systems. Sometimes longevity takes precedent over results.

3.0
Mar 26, 2020

Good “Bridge” Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great medical benefits -Coworkers and management were kind and helpful -Training was exceptional -Good job to gain experience and move onto something else -Customers were (for the most part) friendly

Cons

-Technology is ancient and needs severe updating -Pay is abysmal (about 12.50 a hour) -Micro-management (overhear conversations, want you to do everything “their” way, can’t be yourself) -Can be a “stare at the clock job” if you aren’t at a busy branch -Everything is basically blocked by the internet firewall, which will contribute to boredom -Dress code is strict -Have to work some Saturdays (if you are a newer employee, you’ll be working every Saturday) -Sometimes have to work till 7pm (Fridays) and during “call nights” (time you get to leave will vary between 6-7pm)

Viewing 223 - 225 of 398 Reviews

Glassdoor has 411 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.