Dollar General reviews

2.6

29% would recommend to a friend

(15,885 total reviews)
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Todd Vasos

33% approve of CEO

29% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,885 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 24% below average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

16K reviews
1.0
May 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Company Car is good You will meet some really hard working people who truly try to do a good job

Cons

Run, run, run!!! Store Level- You are expected to get Store Managers to run a store that is open for 12-13 hours a day, 7 days a week on 115 hours. Not possible! Most of these Store Mangers work well over 70 hours a week for $30,000. But if you happen to get a Store Manager that is lazy, or is incompetent HR will back them...all they have to do is make a complaint about you. True or not that Store Manager is now untouchable for fear of lawsuit. Meanwhile, the rest of your Managers are busting their butts to get it all done and the squeaky wheels do nothing. Equipment-Antiquated equipment, computers, buildings...everything! Nothing ever works correctly. The only way to fix it is to go and buy the part or router or whatever yourself and hope you can get reimbursed. One store-in Florida-had no air for over 5 months. They wonder why sales are down...the chocolates are dripping off the shelves, the loaves of bread have condensation in them...disgusting! Another store has a 6 inch wide crack in the floor...a sinkhole will swallow that building, I hopes its after hours. Corporate Level-Hours and hours of your time is wasted in conference calls about stuff that has no chance of working. No one responds to you from tech support for computer problems for days on end. Facility services almost don't exist. Nasty emails arrive daily and nightly. Your phone will ring from 5:30am until after midnight every day. I had to start leaving my phone in another room so I could get 4-5 hours of sleep a night. They expect you as a DM to get your managers ($30,000 a year) and your hourly employees (min. wage) to work miracles while corporate executives take the private company jet back and forth to work from home every week. It's insanity. Overall, DG is a terrible place to work. You will be treated poorly and in turn you will be expected to treat those under you the same way. It sucks to lose a $90,000 a year salary, but it was that or my soul. I'm glad I have made the decision to jump ship...wonder what my boss will say when I tell him! Wish me luck!

5.0
Aug 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Family comes first, no matter the situation. From Division leadership all the way down the abundance of teamwork and ability to make relationships outside your own store is amazing.

Cons

Hourly employees struggle to pay their bills due to lack of payroll. From a management perspective, there is easily twice the amount of work that needs to be done on a daily basis than our payroll budget allows for.

1.0
Sep 12, 2018

OMG

Recommend
CEO approval
Business Outlook

Pros

Customers. Good to meet great people.

Cons

Without a doubt, the worst retail company I've ever been duped into coming to work for. The store I took as manager had already gone through 4 store managers in less than one year. Red flag...stupid me. With over 25 years retail, I was told what was basically lies from day one. I was the man that could turn that store around. They forgot to tell me about the previous managers, the armed robberies with shots fired, that they were 5 months behind on freight, planograms, that there over 100 totes of product/merchandise in recieving as far back as 2015 that had never been worked, that there was over 1200 outside on the floor and little to no proper signage. The first 40 days there was no day off because off "issues". Should have quit then. Another red flag. Dahhh. You can not leave the building for lunch because there is NO coverage to do so. ABSOLUTELY no family time. If you go to church...forget about it. Many of us have trusted Glassdoor to get the lowdown on companies. Some may think these negative comments come from a angry disgruntled non productive employee. Not so. I'm a highly educated professional with a level head and numerous awards from my previous employer of 20 years. I'm over 50. If you have never heeded advice from anyone... for Gods sake and yours... Don't even think about working for this highly deceptive company. Today I Quit.

Viewing 10 - 12 of 15,885 Reviews

Glassdoor has 16,231 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.