Dollar Tree reviews

2.8

34% would recommend to a friend

(9,823 total reviews)

Michael C. Creedon Jr.

35% approve of CEO

33% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,823 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Apr 23, 2014

your a number

Recommend
CEO approval
Business Outlook

Pros

" id say the pros would be when you have your own store you build a family with your staff. you can make bonus but very hard. you can move up pretty easy.

Cons

"where do I begin. policy is always changing and there is never any info on it to back up the changes so its you do what I want or see yea. the hours you have to put in can be taxing and you are expected to have no life and devote your to the company personal life does not exist. never enough hours to properly get task completed with the last min deadlines and never having the product on time to set it with . higher ups really have never worked in any of the stores to see what we have to deal with on a real leaval instead of here do this in this time . lack of support and no matter what happens your always wrong.

3.0
Apr 11, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time I spent with this company. I had a great dm to work for, and as long as I did my job to run a great store than I had no issues. I left for more money , but have thoughts of trying to return back as a dm. The pros were being able to make your own schedule, and it being flexible. Fast paced environment that changes constantly. You can create the culture you want in your four walls. Company has a good business model, and is very stable.

Cons

Very physical, and have a lack of hours for proper staffing. Upper management is the good old boys network that has some people in place that do not understand the nature of the business. You also have to be prepared for long hours as this is retail, and that means holidays. Company is building stores right on top of each other, and if this happens to your store you can say goodbye to your bonus. Customers can be great, but you also see the under belly of society in this business.

1.0
Apr 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Working here isn't so bad. Depending on the store, the actual environment is pretty good. You'll likely work with good people stocking shelves, and when needed you'll occasionally go up to do a little cashiering too. Because everything is $1, there's no need to worry about price tags or putting things up in any specific place, which means you have a lot of flexibility with actually putting things up, and it's no problem to re-arrange a shelf in order to get something to fit. Overall the work is typical retail stuff, and it's not any better or worse than what you might expect. This could be a decent job for a high-school student looking to work a little for video game money during the summer. At the store level, the people you'll work with are usually great. (Though I've read some horror stories.) Problem is people at store manager level and lower are shackled by the tyranny of those at the higher level, all the way up to executive level.

Cons

For starters, there are two kinds of people at this company; managers, and everyone else. Managers make the kind of money you might expect to make as a typical employee at any other retail establishment. Everyone else makes minimum wage. For both, the chances of ever getting a raise are slim to none. I was not a manager, so I'll describe that experience. Your name is on the schedule, posted each week, for a total of about 12-16 hours. However, this schedule is largely ignored, and you can consider yourself "on-call" for the entire week. If the manager's budget for hours is good, you can expect to work as many as 32 hours, if not you'll probably be working your scheduled hours, if that. Each day you wait for the call to let you know if you're coming in the next day. Planning ahead for anything is impossible. Sure, you're free to say no, but then you're probably less likely to be asked to work more hours in the future. I mentioned before, pay is minimum wage. I asked another employee about raises, and he laughed at me. Dollar Tree would probably pay you less, but that would be illegal. I assumed that it was because they charge a dollar for everything, but looking further into it they've actually got some very comfortable profit margins for a retail establishment. They've been very successful, and with the recession driving more people looking for a bargain, they've been doing VERY well. There is no reason why they couldn't pay their employees more than they do. No perks I could see. They offer no health insurance to part-timers, and there is no employee discount. Also, off-the-clock security checks left a bad taste in my mouth. If you work for Dollar Tree, all purchases you make must be overseen by a manager, and they are tracked. This is extremely inconvenient, as while waiting for a manager, you are either holding up the line, or standing around while other customers go ahead of you. This felt wrong to me as well, as these purchases are made off the clock, and yet your are treated as a potential thief, which is not something ordinary customers have to deal with. I cannot recommend this job to anyone other than childless young-people who do not intend for Dollar Tree to be their main source of income and who only intend to work for Dollar Tree in the very short term. Even then, these people would likely be better off working in fast food, or any other retail establishment.

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