Dollar Tree reviews

2.8

34% would recommend to a friend

(9,813 total reviews)

Michael C. Creedon Jr.

37% approve of CEO

34% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jul 2, 2015

Demanding Workplace With Little Payroll

Recommend
CEO approval
Business Outlook

Pros

- If you work hard and get noticed, you can move up to run a store if one opens up. - No planograms, instead uses flow guides to give you more freedom - No rain checks, or a lot of other common problems such as rebates, etc. They do take food stamps, EBT, and manufacturers coupons though. - 2 to 4 assistant managers depending on the size or business of a store. - Registers are easy to operate. - Recently bought Family Dollar and could lead to a lot of growth in the company in the future possibly. - Fair benefits, profit-sharing, 401k - Monthly or quarterly bonuses if sales are exceeded.

Cons

- LONG days and nights. I have regularly worked 12-14 hour shifts and not just during the holidays. - Payroll equations don't make any sense and it often ends up with you having to cut so many hours that you are pretty much there by yourself trying to stock humongous trucks yourself. - There's very little actual management you can do if you are too busy trying to keep lines down up front (by hopping on register yourself) or coming in with stock crews trying to get things done. Doing things like schedules, emails, conference calls, training, etc can be very challenging to do. - Assistant managers are paid by the hour and not that much at that. They cannot work over 40 hours and only one of them (out of three) is full-time. They mainly help stock and handle opening and closing the store but in reality never do much else because turnover can be high with their low wage. - Managing shrink if you run a busy store is almost impossible since you cannot get the payroll to get the bodies in there to monitor for shoplifting. - I am a young person and the job has taken it's toll on me physically in the past year. Every time someone quits, gets fired, or you have hour cuts you are stuck to fill the gap. Forget about having a life or rest. You are supposed to work around 48 hours a week while I have regularly worked 55-70 hours a week even when it's not a busy seasonal time. - Stores with a frozen food section are particularly hard to run in comparison to stores without them. - Open regular business hours most holidays.

3.0
Apr 10, 2016

Rewarding hard work

Recommend
CEO approval
Business Outlook

Pros

Growth opportunity, fun products, merchandising freedom, ability to be creative, company encourages training and promoting within, benefits, stock discounts, profit sharing, 401k match, monthly bonus, make own schedule.

Cons

Constant change and addition of tasks and assignments on top of already busy workloads but never extra ppayroll. Only have good payroll arou d holidays, high volume stores get more payroll but still never enough to take care of the store, customers are pigs and destroy the stores and open everything, steal everything and you're responsible for that shrink.

2.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

small stores,, a tiny group of employees. so I had a good time with most. hours are flexible, and you can easily move up. I made assistant manager in about 6 months.

Cons

a lot of favoritism. I got terminated after only 1 write-up. Others had countless write ups and are still there, and a lot of the write ups they had were for drug and alcohol use.

Viewing 7 - 9 of 9,813 Reviews

Glassdoor has 10,103 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.