Dollar Tree reviews

2.9

34% would recommend to a friend

(9,819 total reviews)

Michael C. Creedon Jr.

37% approve of CEO

33% positive business outlook

Dollar Tree has an employee rating of 2.9 out of 5 stars, based on 9,819 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Feb 9, 2012
Recommend
CEO approval
Business Outlook

Pros

The Dollar Tree would be a good place to start out. (A first job)

Cons

They have little repsect for their employees Managers start off making only about 50 cents more than their employees which is a slap in the face becuase we are responsible for every thing Most employees can only expect 4-10 hours per week (or less) They think all their employees are stealing from them and search your bags at night The higher managment lacks communication skills and they do not treat their employees with respect You can expect to get hardly any raises Not much room for advancement

2.0
Aug 20, 2011
Recommend
CEO approval
Business Outlook

Pros

About 5 years ago Dollar Tree was run like a family business. Fun to be involved with. DM's had clout and were able to hire and promote more easily than today. Salaries in the past 2-3 years have gone to a grid. Meaning all new managers are paid about $12-$15k less than when I started 5 years ago. Negotiate everything. You'll do better financially when you can. Today, Dollar Tree is a Fortune 395 company and they're trying to act like it. Nothing wrong with that, except that it's been at the expense of the associates that work for them. Irrational senior management in Area and Regional positions can make life hectic. The job is 45+ hours a week, but almost every manager who wants to succeed works 55-60 hours a week. During the last 8-10 weeks prior to Christmas, Managers are expected to work six 10-hour days a week minimum. For which managers receive 2 comp days off in February. Two weeks vacation when you start and can go to 3 after 5 years. Generally a positive environment if you can hire and train your own associates. Loved the experience, believe it or not, and was a good stepping stone to my next position.

Cons

I had 6 District Managers in 4 1/2 years. It's the "fallout" position in the company so no manager if he wants to stay with the company wants to advance to DM. So the problems are at the Regional Mgr level. Total compliance is not a bad thing at all, but there is zero payroll to accomplish the basics in a DLTR store unless the manager works longer to insure that freight and recovery are done properly. Great associates can make a significant difference as well as a competent Freight Manager. I had both and it made it easier to cope with downward pressure from upper management.

1.0
Dec 19, 2025

run for the hills

Recommend
CEO approval
Business Outlook

Pros

The training experience was excellent. Having a trainer who is well-respected by the employees made a significant difference. Although the first District Manager was not present due to a job transition, the new District Manager was very optimistic, bright, and engaging. I wish him the best in his future endeavors.

Cons

I was promised a store with a clean back room; however, upon arrival, the back room was completely full with a large number of small boxes, and the sales floor was not welcoming for customers. The employees were very unwelcoming and believed they were the ones keeping the store afloat, but with the store continuing to lose money, the situation appeared to be a lost cause. The only exception was the stocking associate, who was welcoming and a very kind individual. I ultimately decided to resign due to the excessive work hours, as during my final week I worked six days totaling over 70 hours.

Viewing 184 - 186 of 9,819 Reviews

Glassdoor has 10,110 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.