Dollar Tree reviews

2.8

34% would recommend to a friend

(9,819 total reviews)

Michael C. Creedon Jr.

36% approve of CEO

34% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,819 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Sep 23, 2025

More work less pay

Recommend
CEO approval
Business Outlook

Pros

Very flexible in terms of scheduling

Cons

Pay could be way better, especially for the managers as we the janitors, the stockers, cashiers, customer service agents, conflict resolution, we basically do more than what our job description entails

1.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

If you’re given a good store to start it’s manageable.

Cons

Ignorance on a widespread corporate level with one of the worst job cultures I’ve ever seen and incredibly unsafe. I started at my store, which was in a busy location near a major city, with no alarm or safety precautions installed within its building in 2025!!! This company does not care about you and they will wring you for all you’ve got and keep asking by for more if you dedicate any time to managing these stores. Zero training.

1.0
Sep 2, 2025

District Manager

Recommend
CEO approval
Business Outlook

Pros

See below, too few to list

Cons

Review of Corporate Culture at Dollar Tree Retail Working at Dollar Tree, particularly in a leadership role, reveals a corporate culture that many employees find challenging and unsatisfactory. Here are some key observations based on experiences shared by current and former employees: Lack of Work-Life Balance The expectation to be on call 24/7 creates a significant strain on employees. Many District Managers and store supervisors report that they are constantly available, leading to burnout and a feeling of being overwhelmed. The demands of the job often extend beyond typical working hours, making it difficult to maintain a healthy work-life balance. Leadership Issues A recurring theme in employee reviews is the poor quality of leadership within the company. Many individuals in senior leadership positions are described as narcissistic and underqualified. This lack of effective leadership contributes to a culture where core values are not genuinely upheld. Employees feel that the company's stated values do not translate into everyday practices, leading to disillusionment and frustration. Influence of HR and Asset Protection There is a perception that HR and Asset Protection departments wield too much influence over operations and decision-making. This can create an environment where employees feel unsupported and undervalued. The focus on loss prevention and compliance often overshadows the need for employee development and morale, further contributing to a toxic workplace atmosphere. Unsuitable for Qualified Supervisors For qualified multi-store supervisors, Dollar Tree may not be the best fit. The corporate culture does not seem to support or value experienced leaders who could bring positive change. Instead, many feel that their skills and qualifications are overlooked in favor of maintaining the status quo, leading to high turnover rates and a lack of motivation among staff.

Viewing 193 - 195 of 9,819 Reviews

Glassdoor has 10,110 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.