Dollar Tree reviews

2.8

34% would recommend to a friend

(9,814 total reviews)

Michael C. Creedon Jr.

37% approve of CEO

34% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,814 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jul 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the customers and the people I worked with. There is opportunity for advancement. I got promoted after 6 months.

Cons

The majority of the workload is left for the store manager because they are paid salary. If you don't think you will meet your sales goal for the day or week you have to start sending people home then you are left being an overpaid cashier while other duties fall behind.

1.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

This is a true dollar store by the way. Nothing is priced over a dollar. You will have no competition from anywhere on most of your food etc. Party section is phenomenal.Great customers. Super high income people that got that way by being cheap. And some of the saddest homeless people that you'll ever meet that can only eat at a dollar store. Product mix is amazing! Great buyers locate the best groceries I've ever seen for a buck. Many imported items from Europe in the food and snack areas offer a tremendous value to your customers.

Cons

You will be worked to death. I worked 37 straight days last Christmas with absolutely no days off. I was forced to pay no more than 7.25 an hour to all of my cashiers and stockers. In my area of 25,000 people all of the other retail stores pay much hire to hire the best help leaving my store with the worst employees. Almost everyone had a criminal history with their mugshots posted online! These are the types of people that i was to have handle my merchandise and cash. No security cameras in my store. Bathrooms located deep in the stockroom forcing the public to wander around my backroom tripping over merchandise.No alarms on stockroom doors. i could never tell who was walking around my backroom. Very common for young female stockers to be walked upon by total strangers behind stacks of boxes. This is a disaster waiting to happen. My store was without management for months before I was assigned to it. The backroom was in total chaos. Dollar tree doesn't have any shelving in any of its backrooms. Fire Marshall had been called out over 3 times to this location.If you get a 1500 piece truck, you will unload each and every carton by hand. No totes, bins,pallets,racks...nothing. You will drag an archaic set of steel rollers and adjust the height to the back of the truck if you're unlucky enough to not have a back dock. Since Dollar Tree purchased Family Dollar there is no labor given to you to have people work your stock out. Labor hours are awarded based on sales. No sales. No labor hours + you will run the entire operation by yourself. Can't get sales if you can't get the stock out of the backroom, again no labor hours. Get the picture? I struggled to find people to unload 1800 piece trucks in the pouring rain at 5 AM when they could go to Arbys and get paid 10.00 an hour. You are expected to be constantly hiring. That's what you will be told repeatedly. They know you're store will be a revolving door.I was told "forget about trying to hire the best just keep hiring...cause all of the bad ones will weed themselves out". I literally ran out of people to hire in my area. Most had criminal records. The rest you couldn't use because they worked too slow and Dollar Tree TIMES everyone's cashiering and stocking rates.rates. Thats right I couldn't keep good people because they were a little slower than the expected rate of stocking merchandise. The success of your store is based upon you having a group of people that are comfortable working for minimum wage and only 5 to 15 hours a week. Yes, thats the limit to the hours you can schedule your people. I was forced to also schedule people no more than 4 or 5 hour shifts to avoid having to give a lunch. People won't do this for minimum wage in a competitive wage market.My store was absolutely filthy with a horrible floor, holes in the walls, leaking roof that would destroy ceiling tiles causing them to crash down onto the floor.Walls were original color from over a decade ago.Dollar tree refused to make any improvements to this store.They are cheap so be prepared for no copiers or fax machines in your office.After working 82 hours in one week I decided that the work life balance didn't exist. Do the math if you are salary at 35 to 45k a year, what is that really after 60 to 75 hours a week?

1.0
Sep 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is great for store managers. $41K plus bonus (if you make bonus)

Cons

Extremely physically demanding. You are overrun with freight and will spend most of your day doing heavy lifting and stocking hundreds of cases of freight. You are expected to keep your store clean and set to planogram, which is nearly impossible. You will have to run your store with ridiculously low labor hours. You will have high turnover and frequent call-ins because your employees barely make over minimum wage and can't get more than 20 hours a week- results in unreliable employee base. You will be working all hours of day, night, weekends - minimum of 50 hours a week. Six day work week required during holiday season. You can't control the AC in your store, so it will always be hot. Unrealistic expectations.

Viewing 19 - 21 of 9,814 Reviews

Glassdoor has 10,104 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.