Domo reviews

3.4

55% would recommend to a friend

(700 total reviews)
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Josh James

29% approve of CEO

34% positive business outlook

Domo has an employee rating of 3.4 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Domo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

700 reviews
1.0
Feb 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The Domo product is getting better and customer retention is improving. Great lunches and dinners are served daily. Many of the people at Domo are great to work with and dedicated. Above average pay for some positions.

Cons

The culture is deteriorating and Domo is becoming a company of have "in the club" and have nots "out of the club." To be "in the club" you need to be a former BYU football or Basketball player, friend/neighbor/relative of the CEO or President or part of the former team from the Omniture days. A few months back, most of the company was shocked when an "in the club" leader basically ran Enterprise Sales into the ground and was removed from the role to only get a promotion to another key role. Then, a month ago, we watched as two great managers that were fully committed to Domo but not "In the Club"get the Ax, even though they far exceeded their number, were great leaders, loved by their team members and set the standard for hard work and Domo dedication - first in last out. Ironic, I never heard either of them bad mouth Domo, the executive team or senior leadership. We all lost more confidence once a young "in the club" manager was then promoted, unbelievable. We have now had two meeting with senior management and HR to explain this boneheaded move - it still makes no sense. The morale has become dark. We all sit and listen as to why this happened but it doesn't add up. 100 of us are still in shock and several of us will be headed out the door. We don't believe in the Domo vision anymore when they take out those that are making a positive difference and bleeding blue for Domo. We think it is time to go - or if you are considering Domo, now is not the time to come. Senior leadership needs to get their act together and right the ship. The Sales leadership team is either incredibly inept or clueless. I am sure they will try to give the pitch, once again, "you can make more money at Domo than anywhere else," not true. However, I will say they pay an above average wage...but not worth it for the added headache of continual fear, "in the club" (promotions and lack of accountability for sub standard results) compared to "out of the club" dedicated Domosapians getting the Ax. We all feel any of us could be next. In fact, we had to listen as our new leader told us "we are all expendable." Most of the Sales Leadership is arrogant, out of touch, and masters of deflection.

1.0
Feb 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is above average, product is in a hot space

Cons

Must be prior Omniture to get ahead The CEO should is not capable of running the organization, he is a celebrity...not a CEO Three Enterprise Reps hit their number in 2015 Data connection strategy..ETL..very weak Unhappy customers

2.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Most things the HR department does are great - the benefits (great PTO, insurance, gym membership, etc.), the perks (every meal is provided, snacks, drinks, frequent parties for families) and more. It's a casual dress environment.

Cons

Sales department is coddled (definition of coddled - to treat in an indulgent or overprotective way). They are praised for any little thing they do and they in turn walk around the office acting like they own it. Everyone treats the CEO, Josh James, like he is a god (yes, he is smart and he is successful, but have some self respect people). They suck up to him a lot. The CEO also acts like he is still in college, but if you're successful, I guess you can act however you want. They do not promote from within. They consistently hire outside talent while passing over longtime employees. (Look at other reviews to validate this point.) Many of the staff and executive team worked together at Omniture. If you did not work at Omniture, you are not part of the "it crowd." Former Omniture employees stick together promoting each other and ignoring those who did not work there. They are continually snatching former Omniture employees from Adobe (Adobe bought Omniture) and promoting them. Multiple employees are at Domo simply because they are related to the CEO or are family friends. There are more qualified individuals who could outperform these employees, but family and friends get preferential treatment (and get promotions and bonuses).

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Glassdoor has 782 Domo reviews submitted anonymously by Domo employees. Read employee reviews and ratings on Glassdoor to decide if Domo is right for you.